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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,550 reviews

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Virginia
1 review
0 helpful votes
Follow Dominique E.
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The items are great and I love their look. My piercing hasn't healed quite yet so I haven't tried then but I'm excited to

Date of experience: April 21, 2023
Pennsylvania
1 review
0 helpful votes
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Great!
April 21, 2023

Great! I love body candy and the jewelry! The website is nice and easy to use as well, many MANY discounts which makes things so much better for me

Date of experience: April 21, 2023
Utah
1 review
0 helpful votes
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Easy to order, quick shipping
April 21, 2023

Easy to order, quick shipping. Seems to be good quality jewelry.

Date of experience: April 21, 2023
North Carolina
1 review
0 helpful votes
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I will continue to order from body candy! Body candy has good quality jewelry.

Date of experience: April 21, 2023
California
1 review
0 helpful votes
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I'm very disappointed at the quality in this shipment. I've ordered many times before, with no issues.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2023
Michigan
1 review
0 helpful votes
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Good good very good (this has to be 50 characters) good.

Date of experience: April 20, 2023
North Carolina
1 review
0 helpful votes
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Very pretty nose ring
April 20, 2023

Very pretty nose ring. I love it and it was delivered on time. I very much like your sale prices.

Date of experience: April 20, 2023
Louisiana
1 review
0 helpful votes
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Everything is awesome i'll be ordering again hopefully soon

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Arrived on time, jewelry looks the same as described

Date of experience: April 19, 2023
Virginia
1 review
0 helpful votes
Follow Mariia Z.
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Loved it, huge selection of products and great customer service

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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My shopping experience went smoothly and my earrings are cute!

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
Follow Bre O.
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I get all of my jewelry from body candy and have been for years. I always love what I get and the mystery grab back never disappoints me!

Date of experience: April 19, 2023
Alabama
1 review
0 helpful votes
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Good quality jewelry at a great price. Excellent customer service.

Date of experience: April 19, 2023
Florida
1 review
0 helpful votes
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Good experience but the yellow was of very poor quality

Date of experience: April 19, 2023
Illinois
1 review
0 helpful votes
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It was absolutely great!
April 19, 2023

It was absolutely great! I'll definitely be using body candy again

Date of experience: April 19, 2023
Minnesota
1 review
0 helpful votes
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Received pretty fast and overall very good jewelry

Date of experience: April 19, 2023
Georgia
1 review
0 helpful votes
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I absolutely love my jewelry I received. Great quality!

Date of experience: April 19, 2023
Tennessee
1 review
0 helpful votes
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Loved my ear pieces
April 19, 2023

Loved my ear pieces. They were beautiful! I definitely will be purchasing more in the future.

Date of experience: April 19, 2023
Florida
1 review
0 helpful votes
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Good
April 19, 2023

Good. Fine. Satisfied. Will buy again. Lasted long.

Date of experience: April 18, 2023
Texas
1 review
0 helpful votes
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There are always a lot of discount/promo codes being sent out, and as a college student it's definitely handy. The things I've ordered have been pretty good quality, especially for the price. It was overall a really good shopping experience!

Date of experience: April 18, 2023