Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,536 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Sage J.
Unfollow Sage J.
Share Review
Report Review

The process was quick and easy and shipping was very timely. A bit disappointed in some of the material that I don't entirely understand. Like a couple products are difficult to close after putting them in the piercing, but I got that but figured out.

Date of experience: April 18, 2023
Arkansas
1 review
0 helpful votes
Follow Madison X.
Unfollow Madison X.
Share Review
Report Review

Really good and super fast shipping. Also have really good sells and coupons

Date of experience: April 18, 2023
Kentucky
1 review
0 helpful votes
Follow Keirstan B.
Unfollow Keirstan B.
Share Review
Report Review

My package got here quickly and was well packaged! Everything is cute!

Date of experience: April 18, 2023
Germany
1 review
0 helpful votes
Follow Kim A.
Unfollow Kim A.
Share Review
Report Review

Even though I received the wrong product at first, they responded very very quickly and immediately sent me the right one. Very happy with the customer service.

Date of experience: April 18, 2023
Michigan
1 review
0 helpful votes
Follow Brittany U.
Unfollow Brittany U.
Share Review
Report Review

Easy to order quick delivery
April 18, 2023

Easy to order quick delivery. Will order from here again!

Date of experience: April 17, 2023
Tennessee
1 review
0 helpful votes
Follow Jessica U.
Unfollow Jessica U.
Share Review
Report Review

Love everything I get always looking for new products
April 18, 2023
Updated review

Love everything I get always looking for new products

Date of experience: April 17, 2023

Love them they are perfect I love everything from Body...
January 15, 2023
Previous review

Love them they are perfect I love everything from Body Candy

Date of experience: January 15, 2023
Missouri
1 review
0 helpful votes
Follow Lacy K.
Unfollow Lacy K.
Share Review
Report Review

I love how big of a selection this store has as it caters to a wide variety of people. Quality seems good for the price point. However it is kind of difficult to find exactly what I'm looking for sometimes and end up having to scroll through a bunch of pages instead of doing a search. More measurements for stones/designs would also be nice because I wanted to order a nose ring but couldn't tell how big the design iteslf was and was afraid it would be way too big since there is a labret in the same design.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2023
Canada
1 review
0 helpful votes
Follow Jessica G.
Unfollow Jessica G.
Share Review
Report Review

Great product, the magnets are stronger than expected which is a bonus!

Date of experience: April 17, 2023
Canada
1 review
0 helpful votes
Follow Belinda T.
Unfollow Belinda T.
Share Review
Report Review

Ordered several items as I keep losing them. I might have to change type that I use if I keep losing but these go in great and look great

Date of experience: April 17, 2023
Alaska
1 review
0 helpful votes
Follow Emely T.
Unfollow Emely T.
Share Review
Report Review

Awesome and so quick and simple
April 17, 2023

Awesome and so quick and simple. IT was super easy to order

Date of experience: April 17, 2023
Canada
1 review
0 helpful votes
Follow Taylor U.
Unfollow Taylor U.
Share Review
Report Review

My nipple unfortunately got infected and I had to take out my piercing

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2023
Canada
1 review
0 helpful votes
Follow Marnie T.
Unfollow Marnie T.
Share Review
Report Review

Bodycandy is great looking
April 17, 2023

Bodycandy is great looking. Items shipped fairly quickly too.

Date of experience: April 16, 2023
Washington
1 review
0 helpful votes
Follow Brenda Q.
Unfollow Brenda Q.
Share Review
Report Review

Cute piercings and fast shipping, I love how they look!

Date of experience: April 16, 2023
Michigan
1 review
0 helpful votes
Follow Jessica P.
Unfollow Jessica P.
Share Review
Report Review

Great place to buy all piercing jewelry! Love buying from them!

Date of experience: April 16, 2023
Virginia
1 review
0 helpful votes
Follow Alanna Y.
Unfollow Alanna Y.
Share Review
Report Review

Great fit and it glistens so beautifully definitely placing another order soon

Date of experience: April 16, 2023
Puerto Rico
1 review
0 helpful votes
Follow Andrea E.
Unfollow Andrea E.
Share Review
Report Review

I just love affordable and wearable earrings. Being someone that can't use normal cheap metals. I'm just happy a website like this exists for people like me x') I hope you guys never stop existing. And that you keep having such great affordable prices. I for sure know people like me appreciate it

Date of experience: April 15, 2023
Texas
1 review
0 helpful votes
Follow Candace Q.
Unfollow Candace Q.
Share Review
Report Review

Overall experience was great and I received my items really quickly!

Date of experience: April 15, 2023
Michigan
1 review
0 helpful votes
Follow Kimberly R.
Unfollow Kimberly R.
Share Review
Report Review

By far the best
April 16, 2023

By far the best. No issues, easy to order and quick shipping

Date of experience: April 15, 2023
Georgia
1 review
0 helpful votes
Follow Raye B.
Unfollow Raye B.
Share Review
Report Review

Great service and shopping experience. Everyone was helpful

Date of experience: April 15, 2023
Georgia
1 review
0 helpful votes
Follow Thomas W.
Unfollow Thomas W.
Share Review
Report Review

Shipping took a while but the choices off product are great

Date of experience: April 15, 2023