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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,527 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Order from here all the time
December 11, 2025

Order from here all the time. Best quality jewelry from belly button, daith, nipple and ear jewelry. Great selection and great deals through out the year. Highly recommend

Date of experience: December 1, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

California
1 review
0 helpful votes
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Overall it was a horrible experience
December 11, 2025

Overall it was a horrible experience. Have shopped with you before and it was great but this time was the exact opposite. No help. Will not be shopping in the future.

Date of experience: November 22, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you for sharing your feedback in your recent review. We’re very sorry for the inconvenience you experienced with your order.

Our customer service team is ready to help. Please contact us at [email protected], and we’ll make sure your concern is addressed promptly.

Sweden
1 review
0 helpful votes
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I'm so disappointed with my order
December 11, 2025

I'm so disappointed with my order. This is my first order with body candy and not a single one of my items worked out for me. From too big to too small to breaking in my mouth to not being able to even use it. Just feels like a waste of money to me and I'm disappointed with it all.

Date of experience: December 1, 2025
Chris P. — BodyCandy Rep
4 months ago

We saw your review and are sorry to hear about your experience. Please email our support team at [email protected], and we’ll work quickly to make things right.

District of Columbia
1 review
0 helpful votes
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It's been two weeks and my package just arrived back to the shipping facility because the package had insufficient information. Very sad I have to wait even longer now for my items

Date of experience: December 1, 2025
Chris P. — BodyCandy Rep
4 months ago

We noticed your recent review and are so sorry to hear that your experience didn’t go as expected. We truly value your feedback and want to make things right.

Please reach out to our customer service team at [email protected]
So we can personally assist you and help resolve the issue as quickly as possible.

Thank you for giving us the chance to make it up to you.

Cyprus
1 review
0 helpful votes
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I enjoy shopping with BodyCandy
December 11, 2025

I enjoy shopping with BodyCandy. It's always easy to find what I'm looking for, check out & if I need any help with shipping, customer service is on top of it.

Date of experience: December 1, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

Virginia
1 review
0 helpful votes
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There are many products to choose from and also many...
December 11, 2025
Updated review

There are many products to choose from and also many good deals. The shipping was quick and the jewelry was good quality as well.

Date of experience: November 26, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.


It's been pretty good only issue I don't really like...
November 30, 2025
Previous review

It's been pretty good only issue I don't really like the layout of the website and need more filters because it Is hard to find specific types unless I search

Date of experience: November 20, 2025
Michigan
1 review
0 helpful votes
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Overall it was very easy to order from BodyCandy. There was a good variety of styles to find and a nice selection. I did end up very unsatisfied with my purchase because I need a 5mm length bar for my forward helix piercing, but they only have 6mm at the smallest. So I tried it but it was too long and tore at my ear a bit due to the bulky (but really pretty) earrings I bought.

Date of experience: December 1, 2025
North Carolina
1 review
0 helpful votes
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Easy to navigate website
December 11, 2025
Updated review

Easy to navigate website. Plenty of styles and designs! Inexpensive options available, as well as more pricey ones. And I greatly appreciate getting jewelry that doesn't turn after wearing for a day!

Date of experience: December 1, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!


Super easy to navigate site
November 25, 2025
Previous review

Super easy to navigate site. Love all the options!

Date of experience: November 15, 2025
Missouri
1 review
0 helpful votes
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There's always something new to choose from. I've never had a bad experience with discoloration or redness! I tell everyone about BodyCandy!

Date of experience: December 1, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!

North Carolina
2 reviews
0 helpful votes
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Found through Google and never looked back. BodyCandy has a great range of products in varying colors and metals (for those of us with sensitivities) that I found. I came, I saw and I shopped (3 orders so far)

Date of experience: December 1, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!

Alabama
3 reviews
20 helpful votes
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It was super easy picking out what I wanted
December 11, 2025
Updated review

It was super easy picking out what I wanted. Caught a nice sale for 2 nose rings for Black Friday. My order came really fast and I'm very satisfied. I would recommend.

Date of experience: December 1, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!


Fast and easy
November 26, 2025
Previous review

Fast and easy.

Date of experience: November 16, 2025
Canada
1 review
0 helpful votes
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Very easy to shop for what you're looking for, products are great quality I've never had any issues. Shipping and arrival was pretty fast as well

Date of experience: December 1, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

Colorado
1 review
0 helpful votes
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I never received a delivery confirmation email or any tracking information. I had to contact customer service to find out where my package was but they were very prompt and courteous with their response

Date of experience: December 1, 2025
Texas
1 review
0 helpful votes
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Buying from body candy is a hit or miss
December 11, 2025

Buying from body candy is a hit or miss. Its either amazing or subpar. I never love my order 100% but thats the risk you take ordering online e.

Date of experience: December 1, 2025
North Carolina
1 review
0 helpful votes
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The nose ring is beautiful and everything shipped quickly. I just can't get the diamond to go back on to close it to wear it.

Date of experience: December 1, 2025
Texas
1 review
0 helpful votes
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I've order from the website before
December 11, 2025
Updated review

I've order from the website before. Tongue rings, belly rings and lip rings. All worth the cheap price when I want something new

Date of experience: December 1, 2025

Easy to order
November 30, 2025
Previous review

Easy to order from the website

Date of experience: November 20, 2025
GB
1 review
0 helpful votes
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Great experience
December 11, 2025
Updated review

Great experience. The tracking made it extremely clear for me to understand where and when I'd get my piercing, as I was ordering from overseas.

Date of experience: November 29, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!


Good so far!
November 25, 2025
Previous review

Good so far!

Date of experience: November 15, 2025
Texas
1 review
0 helpful votes
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I like bodycandy but not everything is a hit. I guess you just have to be willing to take a loss on certain things that dont arrive as described

Date of experience: December 1, 2025
Chris P. — BodyCandy Rep
4 months ago

We saw your review and are sorry to hear about your experience. Please email our support team at [email protected], and we’ll work quickly to make things right.

Australia
1 review
0 helpful votes
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Clear communication from the start, accurate description of items prior to purchase.

Happy with products.

Follow up regarding received, appreciate the end to end shopping experience.

Date of experience: December 1, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!

North Carolina
1 review
0 helpful votes
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I have been ordering from body candy for at least six years or more and I love everything about the products, especially their nose ring selection

Date of experience: November 30, 2025
Chris P. — BodyCandy Rep
4 months ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!