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Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
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Shipping time is great, depending on what you are looking for, quality can be hit or miss. I have had several embellishments/jewels fall off and can't wear about 1/3 of what I have purchased, but I pretty much expect that from most places these days.
Was above reasonable lil disappointed that size was wrong but quite possibly my bad. Great quality products very pleased otherwise
As someone with sensitive skin, I was weary to order, however, after about a month of wear, I've had 0 tarnish, and no itch/rash/rejection to the metal, will definitely buy more
I have shopped with body candy many times and I have always been impressed
I was disappointed in the one nose ring but the other was great
It started with me being referred to body candy for a new industrial piercing so I go and ordered 3 items about two weeks later (very long wait time) I received a notification that my pack was delivered…it wasn't anywhere to be seen so I contacted and gave them a couple of days in hope that my items would show up but no I eventually went to the mall and got the items I needed and wanted a refund but due to the company saying that "it's unusual for items not to be delivered " basically calling me a liar I won't be receiving a refund and definitely won't be returning to bodycandy for any future purchases.
Love the earrings, always buy here! They always have cute things and I love the options
I enjoyed my experience while shopping at Body Candy
Fast shipping and awesome products! Plus the prices are totally worth the money!
The selection was great I had a hard time deciding. I have some still saved so I can get later but have to really be selective. The items I ordered were both defective in some way and sadly aren't what I had thought. Though for the price paid really can't complain to much, and will still buy again.
Really, really disappointed. Will not be purchasing any jewelry from this site ever again.
First time purchasing from bodycandy and NOT disappointed. Quality merchandise and fast shipping. Will purchase from this store again. THX!
Over all the websites is super easy to use with great deals! I will definitely shop again but, there is limited 18 gauge jewelry which is what I need!
I ordered two different orders from them. The first order still has not even been shipped out yet. The second order came within a few days. I paid for the VIP shipping on both orders…when I asked why the first order was not shipped yet, they proceeded to tell me that an item I ordered took 7-10 days to ship…if that was the case, then they should not even have offered the VIP shipping. It was a waste of money for me.
Glad to be able to order from you again, happy with everything but not the spam emails you are constantly sending.
Answer: Mine took 8 days including the weekend. Sometimes you can't track your order, call them if you're concerned.
Answer: Call them. Email responses take forever. Slow customer service.
Answer: They usually send them like a "regular mail" so the traking number may not work. Still if you send them a message trough facebook they will reply and try to help you. I had a really good experience with them. Hope you get your nose rings soon.
Answer: Who needs your card? Yes you can trust them, bought there more than once

