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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

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50,571 reviews

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New Zealand
1 review
0 helpful votes
Follow Teri M.
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Glad to be able to order from you again, happy with everything but not the spam emails you are constantly sending.

Date of experience: July 25, 2023
Illinois
1 review
0 helpful votes
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Check out was smooth, had a nice coupon that made my order affordable, and I received my package in a timely manner. Only had a slight issue with one of the pieces of jewlery I ordered. It was advertised as being black in color but they are actually a translucent gray and that is not what I wanted.

Date of experience: July 25, 2023
Canada
1 review
0 helpful votes
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Although I was not happy with the product I received during my last order from BodyCandy, they were quick to try and rectify the issue and maintained a kind, professional attitude while doing so. The option to add shipping protection is great! I have a few friends who frequently order from BodyCandy and have not had any issues.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 25, 2023
Colorado
1 review
0 helpful votes
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There were so many wonderful options but I definitely had a set goal and I think every last item is stunning but settled on three. I think the jewelry is good quality and a nice price :)

Date of experience: July 25, 2023
Michigan
1 review
0 helpful votes
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I ordered all the wrong size the first time around. The nose rings were gorgeous. So I did more research and gave it another shot. Love my nose rings. They fit and the quality is excellent.

Date of experience: July 24, 2023
Canada
1 review
0 helpful votes
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Was great
July 24, 2023

Was great. May possibly buy more products in the near future.

Date of experience: July 24, 2023
Canada
1 review
0 helpful votes
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Great products
July 24, 2023

Great products. A few too many emails. Good prices.

Date of experience: July 24, 2023
California
1 review
0 helpful votes
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Great site
July 24, 2023

Great site. Easy to navigate. Customer service is great and they reach out to make sure you are satisfied

Date of experience: July 24, 2023
Michigan
1 review
0 helpful votes
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Always the best prices and quick shipments -- I recommend you guys to everyone!

Date of experience: July 24, 2023
Pennsylvania
1 review
0 helpful votes
Follow Karlie C.
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It was good, the jewelry was good quality and the package came at a decent time.

Date of experience: July 24, 2023
Florida
1 review
0 helpful votes
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Super easy and received my items super fast! Definitely will be ordering again!

Date of experience: July 24, 2023
Alabama
1 review
0 helpful votes
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Great experience
July 24, 2023

Great experience. Site is organized and well stocked

Date of experience: July 24, 2023
California
1 review
0 helpful votes
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Very stress-free and simple, I found exactly what I was looking for with no hassle.

Date of experience: July 23, 2023
New York
1 review
0 helpful votes
Follow Kathleen H.
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I have loved every piece I have ordered
July 23, 2023
Updated review

I have loved every piece I have ordered. Love how quick I receive my orders!

Date of experience: July 23, 2023

Arrived quickly and my daughter was pleased with how...
September 21, 2022
Previous review

Arrived quickly and my daughter was pleased with how they look!

Date of experience: September 21, 2022
New York
1 review
0 helpful votes
Follow Michelle H.
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Great as always, BodyCandy is always my top spot for getting body jewelry!

Date of experience: July 23, 2023
Indiana
1 review
0 helpful votes
Follow Lisa Y.
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Love this design, love the dragon, made well, I wear it everyday, comfortable

Date of experience: July 22, 2023
Arizona
1 review
0 helpful votes
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Got everything I ordered love them, keep up the good work

Date of experience: July 22, 2023
New Jersey
1 review
0 helpful votes
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Great prices, good quality products and received my order in a timely manner

Date of experience: July 22, 2023
New York
1 review
0 helpful votes
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Super fast delivery, website was very easy to navigate. Have ordered from bodycandy many times and as always no issues and great quality jewelry.

Date of experience: July 22, 2023
Canada
1 review
0 helpful votes
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100% ordering from her was my best thought:)
So happy I came across body candy, I will definitely buy from here again in the future <3

Date of experience: July 21, 2023