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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,455
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,565 reviews

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Texas
1 review
0 helpful votes
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………………………………………………………………………………………………………………………………..

Date of experience: August 30, 2023
Pennsylvania
1 review
0 helpful votes
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Very good service, my order came quickly and the produce was great I love it

Date of experience: August 30, 2023
Michigan
1 review
0 helpful votes
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Everything I've ordered from Bodycandy has been great, will continue to order from them.

Date of experience: August 30, 2023
Australia
1 review
0 helpful votes
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Easy to order, good price and great quality. It just took longer than i expected to get here but i was honestly not fussed by the wait.

Date of experience: August 30, 2023
Canada
1 review
0 helpful votes
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Yup it was good, no complaints here guys. Good job

Date of experience: August 29, 2023
Minnesota
1 review
0 helpful votes
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Horrible picks for girls they gave me nfl stuff would like different options…………………………………………….,,,….,,….,,,,,.,,.,,,

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2023
California
1 review
0 helpful votes
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Purchasing the jewelry was easy and making sure it was the size and side I needed was simply. The surgical steel jewelry works better for me and the sterling kind caused a reaction which made me switch it out after one day.

Date of experience: August 29, 2023
District of Columbia
1 review
0 helpful votes
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Loved the usability of the site, order shipped fast, product is amazing.

Date of experience: August 29, 2023
Virginia
1 review
0 helpful votes
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I'm only upset that the ring doesn't fit my piercing the grab bag was great and they all fit
The spital one I can't get in my nose

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2023
California
1 review
0 helpful votes
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Great product and received the product quickly and was able to track it if I needed to.

Date of experience: August 29, 2023
Michigan
1 review
0 helpful votes
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The site was easy to navigate and the ordering process was smooth. Shipping was quick and prices were good, but pay attention to the materials you're ordering. Sometimes you get what you pay for.
I received far too many emails however and had to unsubscribe multiple times.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2023
Illinois
1 review
0 helpful votes
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Wonderful great products fast service will use again.

Date of experience: August 28, 2023
Massachusetts
1 review
0 helpful votes
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This was my first time ordering from bodycandy. Everything came quickly, I've had no problems so far, and all the jewelry is very cute and as described.

Date of experience: August 28, 2023
Tennessee
1 review
0 helpful votes
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Everything looked and fitted as described. Beautiful quality jewelry.

Date of experience: August 28, 2023
Georgia
1 review
0 helpful votes
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First time shopper, definitely will be a returning customer.

Date of experience: August 27, 2023
Arizona
1 review
0 helpful votes
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Good customer service
August 28, 2023

Good customer service. They respond fast and fix the issue at hand

Date of experience: August 27, 2023
Colorado
1 review
0 helpful votes
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Shopping is great lots to choose from it was easy and delivered it timely

Date of experience: August 27, 2023
Louisiana
1 review
0 helpful votes
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Fast shipping and quality jewelry
September 27, 2023

Fast shipping and quality jewelry. I appreciate how well everything was packaged. I love the double hoop nose ring!

Date of experience: August 27, 2023
North Carolina
1 review
0 helpful votes
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Website was easy to use and shipping was fast but tracking it was poor

Date of experience: August 27, 2023
Florida
1 review
0 helpful votes
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Its perfect size and looks unique
August 27, 2023

Its perfect size and looks unique. Im happy with my order and it was delivered on time as predicted.

Date of experience: August 26, 2023