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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,722 reviews

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New York
1 review
0 helpful votes
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Originally I was sent the wrong products but the team worked really fast to get me the correct products sent out and they did it very fast.

Date of experience: September 18, 2023
Canada
1 review
0 helpful votes
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My experience was fine
October 18, 2023

My experience was fine. My package took a little long to arrive.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 18, 2023
Texas
1 review
0 helpful votes
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My experience have been great
September 18, 2023

My experience have been great. If there is an issue, contact customer service. I do know that they reply back, asap and quickly resolve the issue. This is why I continue to order from them and recommend them. 2 thumbs up

Date of experience: September 18, 2023
Ohio
1 review
0 helpful votes
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Overall great jewelry and prices!
September 18, 2023

Overall great jewelry and prices! Never had a problem

Date of experience: September 18, 2023
Washington
1 review
0 helpful votes
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Got exactly what I ordered super fast and received communication on the whole delivery process

Date of experience: September 18, 2023
Massachusetts
1 review
0 helpful votes
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Very easy and simple!
September 18, 2023

Very easy and simple! Plus a lot of options to go through.

Date of experience: September 17, 2023
Canada
1 review
0 helpful votes
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It was exactly as you would expect from a budget jewelers

Date of experience: September 17, 2023
Illinois
1 review
0 helpful votes
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No very impressed, not sure if I'll order again. Product was not as shown in picture.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2023
Missouri
1 review
0 helpful votes
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Easy process and they kept me up to date on the whole process.

Date of experience: September 17, 2023
Illinois
1 review
0 helpful votes
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I love all the options and jewelry, it's really cute and I always get compliments on it! I really do love it, it's perfect for halloween time!

Date of experience: September 17, 2023
Oklahoma
1 review
0 helpful votes
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Shipped in a timely manner, products were accurate to photos and description, and had fair pricing.

Date of experience: September 16, 2023
Canada
1 review
0 helpful votes
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It came quickly and with no disappointments. The prices were good too.

Date of experience: September 16, 2023
California
1 review
0 helpful votes
Follow Tierra M.
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Fast delivery beautiful colors and designs excellent service

Date of experience: September 16, 2023
Ohio
1 review
0 helpful votes
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Sorry can't post pics up
September 16, 2023

Sorry can't post pics up. Good quality purchase. It's clean and durable.

Date of experience: September 16, 2023
Arkansas
1 review
0 helpful votes
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I received the wrong item and they were quick to fix it

Date of experience: September 16, 2023
California
1 review
0 helpful votes
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Received the correct item quickly, it's as described, and it was an easy online purchase

Date of experience: September 16, 2023
Kentucky
1 review
0 helpful votes
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Really good
September 16, 2023

Really good. Jewelry is beautiful and easy to put in.

Date of experience: September 16, 2023
North Dakota
1 review
0 helpful votes
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The website is easy to use and found what I wanted quickly.

Date of experience: September 15, 2023
North Carolina
1 review
0 helpful votes
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Will buy from again.,timely shipping and great prices

Date of experience: September 15, 2023
Canada
1 review
0 helpful votes
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Very nice jewelry and a good price too
September 15, 2023

Very nice jewelry and a good price too. Will buy from here again

Date of experience: September 15, 2023