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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,460
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,577 reviews

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Illinois
1 review
0 helpful votes
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It was okay
October 11, 2023

It was okay. I probably won't buy any special shaped earrings anymore.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 10, 2023
Australia
1 review
0 helpful votes
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Very easy and quick to order, including to track my order. The piercings are really good quality

Date of experience: September 10, 2023
California
1 review
0 helpful votes
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Fast shipping and product came as described. Would order again.

Date of experience: September 10, 2023
Canada
1 review
0 helpful votes
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My package was stolen but customer service quickly sent me a replacement. The products were perfect :)

Date of experience: September 10, 2023
Montana
1 review
0 helpful votes
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Not bad, a little disappointed with the tongue stud. It was the whole reason why the order was purchased in the first place after it arrived.(broken) I went and bought a tongue stud locally.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2023
Canada
1 review
0 helpful votes
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I like the stuff I got and it seems like good quality jewelry.

Date of experience: September 9, 2023
Virginia
1 review
0 helpful votes
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I was so excited to get this item in the mail. The packaging was cute and it arrived super fast. However the metal was cheap. I did not bother returning. I just took the L and was out $20

Date of experience: September 9, 2023
Arizona
1 review
0 helpful votes
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I loved my new rings!
September 9, 2023

I loved my new rings! Shipping wasn't bad either! I haven't tried them all yet but im gonna love them all

Date of experience: September 9, 2023
New Mexico
1 review
0 helpful votes
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Best online store, will keep buying from them. 5 stars!

Date of experience: September 9, 2023
New Zealand
1 review
0 helpful votes
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Its good and fast, tracking was accurate. I recommend it

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2023
California
1 review
0 helpful votes
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I loved all the jewelry I got and can't wait to get more.

Date of experience: September 8, 2023
Canada
1 review
0 helpful votes
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Great quality, decent shipping time!
September 9, 2023

Great quality, decent shipping time! Will definitely purchase more in the future.

Date of experience: September 8, 2023
Pennsylvania
1 review
0 helpful votes
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Shipped super quick, has a big selection, and good prices.

Date of experience: September 8, 2023
Ohio
1 review
0 helpful votes
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Easy to use site, shipped quickly
September 9, 2023

Easy to use site, shipped quickly. Quality jewelry

Date of experience: September 8, 2023
Alabama
1 review
0 helpful votes
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Lots of specials and coupons
September 9, 2023

Lots of specials and coupons. They ship quickly and provide tracking info without asking.

Date of experience: September 8, 2023
Texas
1 review
0 helpful votes
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Very good
September 8, 2023

Very good. Love the selection and different types of jewelry.

Date of experience: September 8, 2023
New York
1 review
0 helpful votes
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Finding 14k gold jewelry is very difficult. It matches my skin tone best, so I was very excited to receive this for my nostril piercing. And I like how it looks like two rings in one.

Date of experience: September 8, 2023
Illinois
1 review
0 helpful votes
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I love all my purchases from here
September 8, 2023

I love all my purchases from here. Most of all...I love the sales prices

Date of experience: September 8, 2023
Nebraska
1 review
0 helpful votes
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Bodycandy has the best jewelry
September 8, 2023

Bodycandy has the best jewelry. Shipping is always really fast.

Date of experience: September 8, 2023
Sudan
1 review
0 helpful votes
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The item was quickly delivered to me and in great condition thank you for helping me resolve my problem

Date of experience: September 8, 2023