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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,729 reviews

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
Follow Lucy U.
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Quick delivery time and range of jewellery options

Date of experience: September 23, 2023
Canada
1 review
0 helpful votes
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Received items appear much larger the show on website. They look very cheap and are ugly

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 22, 2023
Canada
1 review
0 helpful votes
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Great quality and fast shipping love the selection

Date of experience: September 22, 2023
Indiana
2 reviews
0 helpful votes
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All good no issues very happy thank you so much will order from again

Date of experience: September 22, 2023
Illinois
1 review
0 helpful votes
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It was good sad thing is by the time it came my industrial piercing closed so I have to wait and get it repierced

Date of experience: September 22, 2023
Washington
1 review
0 helpful votes
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Great selection, great prices!
September 22, 2023

Great selection, great prices! Reliable products for people with sensitive skin.

Date of experience: September 22, 2023
Pennsylvania
2 reviews
0 helpful votes
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Exactly as pictured but even more beautiful in person! They're exactly what i wanted

Date of experience: September 22, 2023
Pennsylvania
1 review
0 helpful votes
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Good quality, good price
September 22, 2023

Good quality, good price. I appreciate the discounts and not ripping us off.

Date of experience: September 22, 2023
Oregon
1 review
0 helpful votes
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Everything came fast just a few items i was not pleased with

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 22, 2023
Florida
1 review
0 helpful votes
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I enjoy all of my nose rings, the colours are vibrant...
September 22, 2023
Updated review

I enjoy all of my nose rings, the colours are vibrant and I like switching them out every few months or depending on my outfit. :D

Date of experience: September 22, 2023

I love my star nose hoop the most!
September 23, 2021
Previous review

I love my star nose hoop the most! I think I'll wait to install the L-shape nose bar later.

Date of experience: September 22, 2021
North Carolina
1 review
0 helpful votes
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Good products for the price
September 22, 2023

Good products for the price. I will be happy to buy away.

Date of experience: September 22, 2023
Wisconsin
1 review
0 helpful votes
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The website was easy to use to find what I wanted and the prices are reasonable. Shipping was awesome

Date of experience: September 22, 2023
New York
1 review
0 helpful votes
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I got what I ordered
October 22, 2023

I got what I ordered. I didn't like what I got. The L-shaped Pieces did not stay in my nose. The ring was very uncomfortable. I didn't even know what to do with the straight piece. How was that supposed to stay in? I'm not complaining they just weren't for me.

Date of experience: September 22, 2023
New Zealand
1 review
0 helpful votes
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No
September 21, 2023

No. Youre lucky i even clicked this.

I love you, please give everyone working here a payraise

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Date of experience: September 20, 2023
Illinois
1 review
0 helpful votes
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Took way too long to arrive and I had to send multiple emails regarding the issue before someone responded. It was very disappointing.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2023
Vermont
1 review
0 helpful votes
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It was fun, I hope when I received my order I'm just as happy! I've never ordered from body candy before, this is my first time so we shall see!

Date of experience: September 20, 2023
Canada
2 reviews
0 helpful votes
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A quick search gave me exactly what I was looking for. Love the variety of sizes and colours.

Date of experience: September 20, 2023
Georgia
1 review
0 helpful votes
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It was a great experience overall from ordering to delivery!

Date of experience: September 20, 2023
Texas
1 review
0 helpful votes
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Date of experience: September 19, 2023
Illinois
1 review
0 helpful votes
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Jewelry is as described and it great!
September 19, 2023

Jewelry is as described and it great! No issues so far with my purchases.

Date of experience: September 19, 2023