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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,636 reviews

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Nebraska
1 review
0 helpful votes
Follow Angela R.
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I have ordered from you many times always love the jewelry that I receive. I will definitely purchase in the future from you.

Date of experience: October 17, 2023
Texas
1 review
0 helpful votes
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Everything is get, just like the description on the website.

Date of experience: October 17, 2023
Texas
1 review
0 helpful votes
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I returned some ear cuffs purchased at Clair's because the quality from Body Candy was waaaaaay better. I can't wait to order more!

Date of experience: October 16, 2023
New York
1 review
0 helpful votes
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Good quality, fast shipping
October 17, 2023

Good quality, fast shipping. Exactly what I wanted. Will shop again!

Date of experience: October 16, 2023
Puerto Rico
2 reviews
0 helpful votes
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Very pleased with my purchase On time and the Jewelry

Date of experience: October 16, 2023
Washington
1 review
0 helpful votes
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My piercing broke and they gladly sent me a new one

Date of experience: October 16, 2023
GB
1 review
0 helpful votes
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Website is a bit messy and tacky but products and service is good.

Date of experience: October 16, 2023
Nebraska
1 review
0 helpful votes
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I really how quickly my product gets to me I never...
October 16, 2023
Updated review

I really how quickly my product gets to me I never have to wait for very long

Date of experience: October 15, 2023

It's been nice
February 20, 2023
Previous review

It's been nice

Date of experience: February 19, 2023
California
1 review
0 helpful votes
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Very good quality products and came relatively quick!

Date of experience: October 15, 2023
Iowa
1 review
0 helpful votes
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Good so far, all of them very pretty and easy to put in none made my ears sore

Date of experience: October 15, 2023
Alabama
1 review
0 helpful votes
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Love it,ty great price and shipping and service is good always have good choices

Date of experience: October 15, 2023
Ohio
1 review
0 helpful votes
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Great product and decent pricing
October 15, 2023

Great product and decent pricing. Will be buying more in the future.

Date of experience: October 15, 2023
Pennsylvania
1 review
0 helpful votes
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Body Candy
October 15, 2023

Body Candy - I've never been disappointed and have been a customer since I was a teenager. Best place to get affordable and adorable body jewelry. Super awesome delivery services too!

Date of experience: October 14, 2023
Indiana
1 review
0 helpful votes
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Always love the sales and coupons and i get my stuff in timely manner and it's always super cute

Date of experience: October 14, 2023
Illinois
1 review
0 helpful votes
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Great every time I order something from y'all and will...
October 15, 2023
Updated review

Great every time I order something from y'all and will be ordering more

Date of experience: October 14, 2023

Good quality order 5 other things from them..
June 8, 2023
Previous review

Good quality order 5 other things from them. She loves them bought for my granddaughter

Date of experience: June 8, 2023

Great product
February 15, 2023
Previous review

Great product

Date of experience: February 14, 2023

Love them but hard to put in I would definitely buy...
December 26, 2022
Previous review

Love them but hard to put in I would definitely buy more from you and the prices are great

Date of experience: December 26, 2022
Nevada
1 review
0 helpful votes
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It was good, the jewelry was very nice, and delivery was quick.

Date of experience: October 14, 2023
Connecticut
1 review
0 helpful votes
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All came in timely fashion and the pieces are beautiful

Date of experience: October 14, 2023
Texas
1 review
0 helpful votes
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I was disappointed that I had to pay for return shipping, and also the cost of shipping was deducted from my return credit. I'm not sure if I will order again since the return process is so slow and costly.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 14, 2023
New York
1 review
0 helpful votes
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10/10 good quality and very easy to put in also great price

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2023
Australia
1 review
0 helpful votes
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Experience with h body candy was quick and easy and...
October 13, 2023
Updated review

Experience with h body candy was quick and easy and absolutely hassle free.

Date of experience: October 13, 2023

It was quick and easy process to find and purchase...
July 15, 2023
Previous review

It was quick and easy process to find and purchase what I wanted, I am looking forward to purchasing more as the jewellery hasn't reacted to my skin as I am allergic to some jewellery.

Date of experience: July 14, 2023