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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,671 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I was disappointed that I had to pay for return shipping, and also the cost of shipping was deducted from my return credit. I'm not sure if I will order again since the return process is so slow and costly.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 14, 2023
New York
1 review
0 helpful votes
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10/10 good quality and very easy to put in also great price

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2023
Australia
1 review
0 helpful votes
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Experience with h body candy was quick and easy and...
October 13, 2023
Updated review

Experience with h body candy was quick and easy and absolutely hassle free.

Date of experience: October 13, 2023

It was quick and easy process to find and purchase...
July 15, 2023
Previous review

It was quick and easy process to find and purchase what I wanted, I am looking forward to purchasing more as the jewellery hasn't reacted to my skin as I am allergic to some jewellery.

Date of experience: July 14, 2023
Pennsylvania
1 review
0 helpful votes
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Always an easy shop
October 13, 2023

Always an easy shop. Great prices and product. Always happy with how quickly my order comes!

Date of experience: October 13, 2023
Tennessee
1 review
0 helpful votes
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I love body candy they are the only place I get my...
October 13, 2023
Updated review

I love body candy they are the only place I get my jewelry from

Date of experience: October 13, 2023

I love y'all
January 24, 2022
Previous review

I love y'all

Date of experience: January 24, 2022
Texas
1 review
0 helpful votes
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Everything good
October 13, 2023

Everything good. Super fast shipping. Item exactly as the description.

Date of experience: October 13, 2023
Pennsylvania
1 review
0 helpful votes
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Shipping was very fast and the jewelry was correct and good

Date of experience: October 13, 2023
Texas
1 review
0 helpful votes
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Out of the 6 pieces I've ordered from this site, I've noticed 2 of them that started to chip and turn green within 2-3 weeks.
I'm not too happy about that, but considering that not all my jewelry turned out that way, my overall experience is great :)

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 13, 2023
Rhode Island
1 review
0 helpful votes
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...
October 13, 2023
Updated review

...

Date of experience: October 13, 2023

The clip on works great!
March 16, 2023
Previous review

The clip on works great! Just what I needed...

Date of experience: March 16, 2023
Canada
1 review
0 helpful votes
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Had no trouble at all I had a great time ordering and receiving these thank you so much and keep it up!

Date of experience: October 12, 2023
Rhode Island
1 review
0 helpful votes
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10/10!
October 13, 2023

10/10! Everything came in time and exactly as described.

Date of experience: October 12, 2023
Colorado
1 review
0 helpful votes
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I love the septum piercings
October 12, 2023

I love the septum piercings. I bought 8 more. I'm addicted.

Date of experience: October 12, 2023
District of Columbia
1 review
0 helpful votes
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This is the best place to get belly rings, never disappoint me

Date of experience: October 12, 2023
North Carolina
1 review
0 helpful votes
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Very good………………………………………………………………………………………….:::::::

Date of experience: October 11, 2023
California
1 review
0 helpful votes
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I've always loved the quality of the products and for such great prices!

Date of experience: October 11, 2023
New York
1 review
0 helpful votes
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Forever a come back customer
October 11, 2023

Forever a come back customer. Jewelry is always what I expect.

Date of experience: October 11, 2023
Maine
1 review
0 helpful votes
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Easy to shop their site
November 10, 2023

Easy to shop their site. But I pretty much just wasted money on stuff I cant/won't wear.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
Louisiana
1 review
0 helpful votes
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My experience was cool, website is very user friendly

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2023
Nevada
1 review
0 helpful votes
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Great looking feels good to wear
October 11, 2023

Great looking feels good to wear. Good fit not to big just right.

Date of experience: October 10, 2023
Georgia
3 reviews
0 helpful votes
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Great experience with BodyCandy!
October 11, 2023

Great experience with BodyCandy! I will definitely be a returning customer!

Date of experience: October 10, 2023