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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,476
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,734 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Super easy shopping and quick shipping
November 18, 2023

Super easy shopping and quick shipping. Great quality!

Date of experience: November 18, 2023
Georgia
1 review
0 helpful votes
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Awesome
November 18, 2023

Awesome. Love this piece of jewelry. It's so pretty.

Date of experience: November 18, 2023
GB
1 review
0 helpful votes
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Really easy to look for products and good quality pieces.

Date of experience: November 18, 2023
Pennsylvania
1 review
0 helpful votes
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My package came quickly and in perfect condition. I would definitely buy from here again.

Date of experience: November 18, 2023
District of Columbia
1 review
0 helpful votes
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The jewelry I first received was not screwing on properly and after reaching out to customer service I was able to get a new one sent at no cost!

Date of experience: November 17, 2023
Illinois
1 review
0 helpful votes
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I mean...
December 13, 2023

I mean... for a reseller it's alright and worth a shot. Won't likely be buying again from here. The descriptions are wrong, quality seems fine. Just didn't like that 2 of the 4 items I purchased are unwearable

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 17, 2023
Texas
1 review
0 helpful votes
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I love body candy!
November 25, 2023

I love body candy! Wish they were more specific on jewelry types because a lot of us have allergies to certain metals.

Date of experience: November 17, 2023
North Carolina
1 review
0 helpful votes
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Everything shipped quickly and the jewelry was beautiful in person!

Date of experience: November 17, 2023
Texas
1 review
0 helpful votes
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Shipped quickly, good quality, just not as big as is pictured.

Date of experience: November 17, 2023
Ohio
1 review
0 helpful votes
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I loved all the pieces I received
November 17, 2023

I loved all the pieces I received. I was finally able to switch my nose ring and the ones I received were beautiful

Date of experience: November 17, 2023
Florida
1 review
0 helpful votes
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Wish you carried bigger sizes in nipple shields or at least for the ones like the heart devil shields for us women that have bigger nipples.

Date of experience: November 17, 2023
Arizona
1 review
0 helpful votes
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Terrible, late, wrong info, took too long to reply.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 17, 2023
Illinois
2 reviews
0 helpful votes
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I'm a newbie to the nose rings, and unfortunately I ordered one that's too thin and short. If I'm not careful when drying my face, it'll come out. I can always see it in my nostril. I clearly ordered the wrong type and size.

Date of experience: November 17, 2023
Texas
1 review
0 helpful votes
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I like the products but not the ones that make me break out in red bumps

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 16, 2023
Colorado
1 review
0 helpful votes
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Very helpful, wide varieties of selections, and always has fast shipping

Date of experience: November 16, 2023
California
1 review
0 helpful votes
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Took a while to deliver but I'm happy with my purchase

Date of experience: November 16, 2023
Rhode Island
1 review
0 helpful votes
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Stop emailing me please please please please please please

Date of experience: November 16, 2023
Canada
1 review
0 helpful votes
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The products were exactly as described
November 16, 2023

The products were exactly as described. I am very happy with my purchase

Date of experience: November 16, 2023
California
1 review
0 helpful votes
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I like the jewelry I was able to find what I was looking for.

Date of experience: November 16, 2023
Ohio
1 review
0 helpful votes
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This is just a filler sentence, ignore it please and thank you.

Date of experience: November 16, 2023