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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

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50,686 reviews

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Colorado
1 review
0 helpful votes
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Very satisfied with the products I received and the delivery time. The items looked just like the pics on the website. Great experience! Would buy from them again!

Date of experience: December 24, 2023
California
1 review
0 helpful votes
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Great site with great products
December 24, 2023

Great site with great products. Sale was affordable for quality products

Date of experience: December 24, 2023
Georgia
1 review
0 helpful votes
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Site is kinda hard to navigate but has good quality piercing jewelry for a great price!

Date of experience: December 24, 2023
GB
1 review
0 helpful votes
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The body jewellery I ordered are absolutely amazing and has great details. You would look very unique and the designs (the ones I choose specifically) I didn't see anywhere else no matter how hard I looked, one of my nose rings I ordered though didn't come as I expected and it was a ufo bar instead of a pink opal alien ring :( but overall I was greatly satisfied

Date of experience: December 24, 2023
Ohio
1 review
0 helpful votes
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I'm a loyal BodyCandy shopper for my septum rings. I've been disappointed any time I shop elsewhere. You can't beat the prices and the sales are amazing! The rings are always high quality and durable. Shipping is fast and efficient.

Date of experience: December 24, 2023
Utah
2 reviews
0 helpful votes
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It would have been helpful to know that I was ordering left nose rings. There wasn't anything in the description that told me to order left or right. I only found put there were differences when I watched your instructional video.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2023
New Jersey
1 review
0 helpful votes
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Products are really good quality and they always have good sales. Delivery is within a decent amount of time also.

Date of experience: December 24, 2023
Pennsylvania
1 review
0 helpful votes
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Not great, read below about receiving the wrong size.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 23, 2023
Georgia
1 review
0 helpful votes
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I had a very good experience with BodyCandy this is like my second purchase from them. A few years ago I purchased some nose rings but I finally decided to get some more after losing most of the ones I had bought previously. The quality is really good. The jewelry doesn't turn and it is comfortable. Just always make sure you get the right size for you. Overall I love the jewelry and will continue to buy more nose rings in the future.

Date of experience: December 23, 2023
Canada
1 review
0 helpful votes
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First time I buy my septums online so I was a little adamant to buy but I must say I was impressed by the quality of the pieces and how beautiful they are

Date of experience: December 23, 2023
Georgia
1 review
0 helpful votes
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The prices are great!
December 23, 2023

The prices are great! The site is pretty! The jewelry arrived in a timely manner. I am one very satisfied customer.

Date of experience: December 23, 2023
Washington
1 review
0 helpful votes
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Love the filters
December 23, 2023
Updated review

Love the filters. But I found some of the descriptions lacking. The product IN piercings in the pictures would help enormously. I love the ONE of FIVE nose ring I purchased. Unfortunately the rest are too large for me to be comfortable in, which makes me sad because the designs and stones are so freaking cute.

Date of experience: December 23, 2023

Love the filters
November 26, 2023
Previous review

Love the filters. Helped me find what I wanted in minutes and lessened the stress of overwhelming options.

Date of experience: November 26, 2023
Colorado
1 review
0 helpful votes
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Always great
December 23, 2023

Always great. Fast shipping and solid products.
Coated septum's r nice just get scratched off easily at joint

Date of experience: December 23, 2023
Arizona
1 review
0 helpful votes
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Everything was good and quick I'm happy with my purchase

Date of experience: December 23, 2023
Colorado
1 review
0 helpful votes
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Wish the bars were shorter!
December 23, 2023

Wish the bars were shorter! They are all extremely long-

Date of experience: December 23, 2023
Ohio
1 review
0 helpful votes
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I always have good experiences with BodyCandy, and their jewelry is onw of the few kinds I wear. I will always recommend them!

Date of experience: December 23, 2023
Australia
1 review
0 helpful votes
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Really good Quality piercings would buy again and would recommend for friends/ family

Date of experience: December 23, 2023
California
1 review
0 helpful votes
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Customer service was awesome!
December 23, 2023

Customer service was awesome! Thank you guys! My order arrived quickly

Date of experience: December 22, 2023
Idaho
1 review
0 helpful votes
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Great selection, good quality for the price, fast delivery!

Date of experience: December 22, 2023
California
1 review
0 helpful votes
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No issues or complaints to report!
December 23, 2023

No issues or complaints to report! Shipping was fast and I'm happy with all the earrings.

Date of experience: December 22, 2023