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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

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50,728 reviews

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Wisconsin
1 review
0 helpful votes
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Fast easy nothing to complain about
December 26, 2023

Fast easy nothing to complain about. It took about 4 mins and that was it

Date of experience: December 26, 2023
New York
1 review
0 helpful votes
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Great quality and fast shipping
December 26, 2023

Great quality and fast shipping
She loves them all!

Date of experience: December 26, 2023
New York
1 review
0 helpful votes
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I love them, great jewelry i'm obsessed with how that looks and we're very easy to change out

Date of experience: December 26, 2023
California
2 reviews
0 helpful votes
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Very easy smooth sailing, one piece of jewelry broke tho

Date of experience: December 25, 2023
Ohio
1 review
0 helpful votes
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It was good, especially when I had an issue. Thank you!

Date of experience: December 25, 2023
New York
1 review
0 helpful votes
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I received it
December 26, 2023

I received it. Thank you! Love the pieces. Looks exactly what's on picture. Also loved the packaging and customer service. Will be ordering again.

Thank you all for checking in to see if I received my package

Date of experience: December 25, 2023
Illinois
1 review
0 helpful votes
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Quick and easy Christmas gift
December 26, 2023

Quick and easy Christmas gift. Quality products, thank you!

Date of experience: December 25, 2023
Washington
1 review
0 helpful votes
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Didnt have much in my taste of jewelry i dont rly like dark fashioned jewelry more girly if u could have more options that would be great

Date of experience: December 25, 2023
Pennsylvania
1 review
0 helpful votes
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I've always had great experiences with bodycandy. My orders always arrive within a timely manner, and everything is in amazing quality!

Date of experience: December 25, 2023
Canada
1 review
0 helpful votes
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Everything is great
December 25, 2023

Everything is great. All came in the mail safe. Twas great

Date of experience: December 25, 2023
Georgia
1 review
0 helpful votes
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Pretty good
December 25, 2023

Pretty good. The website is easy to navigate. Love the Apple Pay and other payment options. Got my package on time. The delivery notifications are kind of non existent, but with follow up emails from Body Candy, it lets me know they at least check. So 10/10

Date of experience: December 25, 2023
Virginia
2 reviews
0 helpful votes
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Delivery took too long to receive
December 25, 2023

Delivery took too long to receive. From ordering to receiving the products, it took over two weeks.

Date of experience: December 25, 2023
Wyoming
1 review
0 helpful votes
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I love my nose stud it's super pretty and I get compliments on it all the time

Date of experience: December 25, 2023
Texas
1 review
0 helpful votes
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Very beautiful jewelry, comfortable and nice quality

Date of experience: December 25, 2023
Illinois
2 reviews
0 helpful votes
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Great as always!
December 25, 2023

Great as always! Have been shopping here for over 10 years!

Date of experience: December 25, 2023
Connecticut
1 review
0 helpful votes
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Wanted to order a couple more cause they are just perfect size, looks great!

Date of experience: December 25, 2023
Pennsylvania
1 review
0 helpful votes
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Should make it easier to see custom
December 25, 2023

Should make it easier to see custom. Gauges that will take a lot longer to ship. Nobody is looking for a sku to see. On bigger orders either send the gauges that aren't custom separate or give people the option to choose. Had I known the ghost gauges were custom and it was 7-10 days to make then another 7-10 days to ship I would have bought them seperate.

Date of experience: December 25, 2023
Utah
1 review
0 helpful votes
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I loved the ítem I got!
January 1, 2024

I loved the ítem I got! I've been using the gauge ear stretches and it's making me feel great, more like the person I really am! I I recommend BodyCandy wholeheartedly

Date of experience: December 24, 2023
Virginia
1 review
0 helpful votes
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Delightful as always, fast delivery and quality products
December 25, 2023
Updated review

Delightful as always, fast delivery and quality products

Date of experience: December 24, 2023

Quick and easy, will be shopping here again
November 10, 2023
Previous review

Quick and easy, will be shopping here again. Especially Halloween clearance.

Date of experience: November 10, 2023
Idaho
2 reviews
0 helpful votes
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Great site with tons of options to choose from! Excellent quality jewelry and great prices! Will purchase from here again!

Date of experience: December 24, 2023