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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,684 reviews

We monitor reviews for authenticity

Alabama
2 reviews
0 helpful votes
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Shipping was a fast as it could be considered it was probably peak season for Christmas time. Well packaged. Customer service reached backed out quickly when asked about info

Date of experience: December 29, 2023
Georgia
1 review
0 helpful votes
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I've never had issues with Body Candy orders. Love

Date of experience: December 29, 2023
California
1 review
0 helpful votes
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It was easy shopping and shipping, can be a bit pricey.

Date of experience: December 28, 2023
Illinois
1 review
0 helpful votes
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Awesome customer service was able to update my shipping address so easily!

Date of experience: December 28, 2023
Pennsylvania
1 review
0 helpful votes
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Gd but missing the one nose ring.the red one not sure why didn't come with other jewelry so that one I did not receive

Date of experience: December 28, 2023
Georgia
1 review
0 helpful votes
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Love the design of the website and easy to find things that I am looking for.

Date of experience: December 28, 2023
Utah
1 review
0 helpful votes
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Shipping took a while
December 28, 2023

Shipping took a while. But everything else was great

Date of experience: December 28, 2023
Georgia
1 review
0 helpful votes
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Took a bit to ship, but it's holiday time so I wasn't concerned. Great products, arrived in allotted time. No issues.

Date of experience: December 28, 2023
California
4 reviews
0 helpful votes
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I like them all
December 28, 2023
Updated review

I like them all. I'm trying to up a size but can't bring myself to do it. Should just order a can be seen one ant try it. These are great!

Date of experience: December 27, 2023

Nice
December 12, 2021
Previous review

Nice. Easy fun and found what I wanted.

Date of experience: December 11, 2021
Alabama
1 review
0 helpful votes
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I didn't get one of the pieces I paid for. I got the lady bug ring, but not the Saturn ring.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2023
Washington
1 review
0 helpful votes
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It was great!
December 28, 2023

It was great! Finding products was a breeze and pricing was awesome

Date of experience: December 27, 2023
Alabama
1 review
0 helpful votes
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It took a long time for the items to come and I was disappointed in some of the quality of the items

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2023
New Jersey
1 review
0 helpful votes
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Wonderful ordering experience!
December 27, 2023

Wonderful ordering experience! They were extremely great especially as a first time buyer.

Date of experience: December 27, 2023
Texas
1 review
0 helpful votes
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Cheap, beautiful, exactly what I wanted and right on time.

Date of experience: December 27, 2023
Illinois
2 reviews
0 helpful votes
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I had a wonderful experience with Body Candy.
The company is very good and shipping is great.

Date of experience: December 27, 2023
Florida
2 reviews
0 helpful votes
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Body Candy is my go to for all my body jewelry needs
December 27, 2023
Updated review

Body Candy is my go to for all my body jewelry needs

Date of experience: December 27, 2023

Love this store
November 30, 2023
Previous review

Love this store

Date of experience: November 30, 2023

Always a pleasure
June 20, 2023
Previous review

Always a pleasure

Date of experience: June 20, 2023

I only hate shipping is $5 no matter what
February 27, 2023
Previous review

I only hate shipping is $5 no matter what

Date of experience: February 27, 2023

Love this place
December 8, 2022
Previous review

Love this place

Date of experience: December 8, 2022

I love all your stuff!
December 8, 2022
Previous review

I love all your stuff!

Date of experience: December 8, 2022
Pennsylvania
1 review
0 helpful votes
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Everything arrived as advertised and in great shape.

Date of experience: December 27, 2023
Wisconsin
1 review
0 helpful votes
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Fast easy nothing to complain about
December 26, 2023

Fast easy nothing to complain about. It took about 4 mins and that was it

Date of experience: December 26, 2023
New York
1 review
0 helpful votes
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Great quality and fast shipping
December 26, 2023

Great quality and fast shipping
She loves them all!

Date of experience: December 26, 2023
New York
1 review
0 helpful votes
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I love them, great jewelry i'm obsessed with how that looks and we're very easy to change out

Date of experience: December 26, 2023