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From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I looked around and body candy seemed to have good feedback, so I gave it a try and I've been obsessed ever since my first purchase!
Disappointed in the quality, also got charged duty that was half the total cost. I know BodyCandy can't control the duty but it makes the low quality product even more expensive so Canadian customers be cautious.
We noticed your recent review and are so sorry to hear that your experience didn’t go as expected. We truly value your feedback and want to make things right.
Please reach out to our customer service team at [email protected]
So we can personally assist you and help resolve the issue as quickly as possible.
Thank you for giving us the chance to make it up to you.
I been buying from here the last 10 years nothing disappoints so far from the material because that truly matters, I had a reaction to cheap material and that is what made me buy from here because the material they are made of are the best so far. Don't change the material and dont go cheap on your work.
Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!
The marketing after placing my order was way too aggressive trying to get me to buy more stuff, I'm glad I didn't do it bc the pieces I bought were a total bust
Thank you for sharing your feedback in your recent review. We’re very sorry for the inconvenience you experienced with your order.
Our customer service team is ready to help. Please contact us at [email protected], and we’ll make sure your concern is addressed promptly.
I think it was nice but it never arrived I tried to contact customer service but they don't help at all I tried to ask for a refund but nothing bad
The pricing and quality was really good but after paying extra for shipping protection and I still coming late left a bad taste. Not to mention getting 3-4 emails everyday trying to get me to buy more. How many gauges does one person need?
The plugs were ordered by accident. I am not crazy about the add-on feature you have after the purchase is completed. I hit a wrong button and got stuck with taper jewelry I didn't even want.
The garland peircing was incorrect and had Noel on it. Made it weird as this was a gift for my wife who's grandfather 'Noel' had just passed away. Other than that the experience was ok.
There was a good selection of jewelry which I was able to find what I needed. I have good experience with body candy jewelry!
Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!
The jewelry was very nice but one nose ring is too small for my daughter's piercing and I can't return it because I bought it in October to be prepared for Christmas and now it's outside of the return timeframe.
I enjoy my jewelry, I get plenty of compliments and have recommended body candy many times. The quality and beauty is on point.
Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.
I've been disappointed with the way your backs fit on the earrings. I've had difficulty with them. The backs don't screw on the post very easily or if they do they're hard to get off.
The metal itself is great quality but some of the plating on the nose rings peels after a few months (which was to be expected, not disappointed in the product at all!) order FOUR more nose rings today!
I've never had a bad experience with this company. Never poor service, products arrive in perfect condition and never complained about the description of any of their products.
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
Last time I bought something from you guys it was just belly button piercings! I still wear all of them and I love them and I've never had a problem with any of them.
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!
I ordered for a special friend and had it shipped to her as a surprise, she received them in about a week.
No better selection anywhere!
Very reasonably priced!
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
The nose ring that comes with the tool was ridiculous 🙄 I lost the little diamond as soon as I tried to put it on... but everything else has been fine
First order was way too small and diamonds were lost within 10 minutes second order was a spiral and it infected my nose which has NEVER happened in 35 years. BUT I'm going to try yall one more time
Website kept crashing and had to exit out and try over and over before order would go through. Was skeptical after ordering but it arrived on time and was what expected
I've bought a few items from here and only one nose ring has broken. It's kind of hit or miss with the jewelery, but my daughter and I are pretty happy.
I saw a ton of ads online with really cute jewelry and the website did not disappoint! I bought a few new pieces for a piercing I just got and couldn't be happier.
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!