Boats.net
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Boats.net
boats.net

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These tips are generated by AI, based on customer reviews from the past year

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Boats.net Reviews Summary

Positive Highlights

  • Fast shipping and quick order turnaround are frequently praised by customers.
  • The website's parts diagrams make it easy to find the correct parts, even for older motors.
  • Customer service is knowledgeable, helpful, and proactive in resolving issues.

Negative Highlights

  • Shipping costs can be high, and USPS delivery may be slow or unreliable.
  • Product descriptions are sometimes inaccurate, leading to incorrect parts being ordered.
  • Return shipping costs are not covered, making returns expensive for customers.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Nov 3, 2025

I've been buying Honda power equipment parts from Boats.net for about a decade. They continue to by my only source, and for good reason: Great prices, quick turn around on the orders, and fast shipping. It doesn't get any better.

Sep 3, 2025

The shipping is very slow. This keeps me from ordering from Boats.net. I tend to lean towards companies like Crowley that consistently ship significantly faster than.

May 26, 2026

So far (haven't put the parts in yet to make sure they work) experience has been great. I called into customer service for a few questions before I ordered and Mike talked me through all my questions with knowledge, experience, humor, and confidently without hesitation.

Sep 2, 2025

I was able to find a water pump gasket for a 30+ year old outboard motor with some help from the chat bot I'd definitely use you again as a first choice

Sep 27, 2025

I'm not an outboard motor expert. I appreciate the ease of navigating this site and the detail drawings to identify each part. Have purchased several times with the same great results.

Sep 14, 2025

Ordered 2 of the ignition cover caps. I typed in my serial #. But unfortunately they are to big. Looks like I will go to the hardware store and get some type of rubber caps. That should work ok. I do really love boats.net though. Every thing else I've gotten has been perfect.

May 2, 2026

Went to use my trolling motor this Spring only to find the plastic base was cracked from improper storage. boat.net had the part available and at a reasonable price. It's back together and is ready to go. First time purchase and I am very pleased with their service.

Feb 23, 2026

Ordered several parts for a 1995 Mercury outboard that are difficult to find elsewhere. The parts were reasonably priced, delivered on time, and shipped in a very strong box to prevent shipping damage. I was totally impressed.

Aug 9, 2026

I am hard on propellers and this was my third purchase from Boats.net. They are always on point with stock and shipping. Best boat supply house in country. Thank you!

Nov 21, 2025

Received merchandise quickly and item was exactly as stated in ad. It was an easy and efficient transaction. I would make a purchase from them again if the need arises.

Nov 10, 2025

Was able to easily review online engine diagrams, find the part number needed and confirm with their inhouse parts department prior to ordering. Once ordered received the parts within a couple of days. Would highly recommend!

Aug 25, 2025

Ordered prop as their system went down. Could not get a confirmation. When entering my preliminary order number back when system was up... system kept reporting no order found. Never received a confirmation. Gave up and ordered from another source. But it DID arrived. All beat up and the box damaged. When I call to explained the situation... I was given an RMA... no problem... but the cost to ship return was on me. I asked about the free returns and was told they'll accept it back without a restocking charge... even if their system was in partial blame? It cost $56. To return. Doesn't sound like a free return as advertised. Beware. Contacting through phone, chat, and return messaging very awkward with slow response time. I'd recommending avoiding this site completely.

Mar 2, 2026

Boats.net always comes through for us here at Lewis Boats. Always friendly, items show up on time sometimes earlier than expected. They even sent us a swag pack!

Apr 18, 2026

There site is easy to use. Part diagrams make it easy to find what you are looking for. Ordering the items and paying went without a hitch. Finally the parts were delivered quickly. L

Aug 28, 2025

I love the fact that most parts are in stock, however when I have to wait up to 10 days for a delivery is not ideal. Using the postal service to ship packages is a bad idea. It certainly makes me think twice about ordering from another site.

Sep 28, 2025

Easy to find and order the parts I needed all on one site. Reasonable prices. Biggest negative is now my inbox is filling up with unwanted emails. I got three from Boats.net just this weekend, none of which were related to my order.

Oct 9, 2025

Great selection of engine diagrams, with part numbers and serial numbers and I can always count on a very knowledgeable staff to assist me if needed 😀

May 8, 2026

Good prices and like that I can get manufacturer products, not "generic". Maybe they are using postal service to try to lower shipping costs. You can not rely on delivery to be when USPS says it will arrive.

Nov 24, 2025

First, called on the phone to get our sales tax certificate issue straightened out. Took about 3 mins, done. Next, went back online to place the order. Done. Shortly after that came the confirmation email. Thank you Boats.net

Sep 11, 2025

I originally ordered the incorrect part, entirely my fault. When I called to return it the process was smooth and without a hassle. Additionally the correct part was unavailable through Boats.net due to no longer being produced, however the customer service rep assisted we in locating it on EBay through his own initiative. Great experience overall and much appreciated.

Mar 23, 2026

I have used boats. Net several times. There web site makes it fairly easy to navigate to look up parts. I have also called in the past and they are very helpful. Unfortunately for me, parts are getting harder to find for my 1997 Honda 90 hp outboard. No fault of boats.net either. They are my go to online shopping for motor parts. Fair price and shipping is fast.

Aug 28, 2025

Ordered OEM high tension cords for my outboard. The online diagrams showed exactly what the part numbers were and in stock. They shipped fast and free!

Oct 16, 2025

Cost me $53 USD shipping for 6 carb jets - package was delayed multiple times, was slow to be sent, was caught in a postal strike, and even when strike ended they just sat for over a week, its now been a full month since I ordered and still no parts. They declined to refund my shipping charge despite them being able to claim it back from UPS. Bad service and would not recommend as they have no reviews on their site probably due to their refusal to back their own shipper. Go with Crowley Marine instead.

Jun 16, 2026

I have a small marine repair shop. I find that Boats.net has the best selection of parts and is very easy to deal with. They cannot control the Postal Service (which is terrible these days), but they do their best to make sure you get what you need.

Feb 10, 2026

Thank You Boats, net for hiring people that speaks both language made it easier for me to order parts I had a really good experience with your employees. Thank you again for your great service. I can't complain. God bless thankyou guys at boat.net

Aug 11, 2026

I was having trouble finding the correct impeller for my 40 year-old two stroke outboard. Your exploded diagram of my motor's lower unit was exactly what I needed to get the correct part number. As an unexpected bonus, you actually had the part in stock. The new impeller is installed and I am looking forward to being on the lake this weekend. Thank you!

Jun 7, 2026

Great website. Very easy to use. Needed parts for a 1986 Yamaha outboard which are very hard to find and they had what I needed. Ordered it late in the day with priority shipping and my order was processed and shipped that day.

Apr 27, 2026

I needed to contact someone about my order and called them direct. We straightened everything out, cancelled one order and reordered the parts. Arrived five days later. Everything was correct.

Mar 8, 2026

Prompt and efficient. Went through another dealer and even though I gave them the correct part number, they sent me a different part. Boats.net got it right the 1st time

Sep 25, 2025

My experience this time as well as all of the other orders I have places has been shipped and received very promptly. I had one order that a an o ring missing but customer service had it in the mail the same day I called. VERY satisfied with service!

Oct 21, 2025

I've ordered parts for my Suzuki outboard for several years now. The parts are always in stock, and they are shipped very fast. Great service. If i had one suggestion, it would be to use a box or some kind of rigid packaging if one orders an oil filter. The shipping bags are great but they allow the filters to get crushed. I ordered a filter and it came fine, but it has happened in the past. Thank you

Nov 4, 2025

Just exactly what I'd ordered: all new unopened OEM parts in a small box clearly marked with the Honda kit part number. Received in a week from ordering date.

Apr 28, 2026

I found the exact part I needed for my 18 hp motor that is close to 50 years old within a matter of a few minutes. It shipped right away and I had it in a couple days.

Jan 15, 2026

I get all my Yamaha Outboard parts at Boats.net and sometimes even find parts for lawn equipment. It is very rare that parts have to be on back order and shipping happens very reliably.

Oct 1, 2025

Ordering was easy, parts diagrams helped considerably. The parts arrived on the scheduled delivery date(actually it was a day early). Installed them last night and everything fit as expected. Very happy with the purchase.

Feb 17, 2026

First, when I say "hard to find Yamaha part" it's not because it's not out there…. But, when I searched the specific part number I needed, droves of different companies websites pop up and were suggested as having carrying this particular part. I did like any other shopper would do, click on the first one and looking for the best price. Where my search lead me to Boats.net was because the first two sites I clicked on all lead me to believe they had the part only to be told parts not available once I tried to checkout. But, finally finding Boats.net website… not only did they indicate rather or not the part was "In Stock" on the initial product page, but they indicated the price (lowest out of all of them) and indicated my approximate delivery date if ordered today. And on top of all that … free delivery and here local in the USA. My part arrived on time and as advertised. Now I keep Boats.net book marked and will now make them my FIRST go-to for all my boating and parts needs. Exceptional company, exceptional website, and exceptional correspondence during the entire ordering process right up to date delivered. Thank You Boats.net, excellent shopping experience.

Mar 21, 2026

I've been buying from Boats.net for at least 8 yrs. Easy website to use with great schematics. Shipping has always been very timely and reasonable prices as well.

Dec 17, 2025

Was working on outboard motor and the part at dealership was 20 percent more so I purchased it from boats.net and saved some money.

May 22, 2026

Boats.net has many OEM parts for a Honda 2003 BF8A outboard. Obviously some parts are no longer available, however tune-up items seem to be still available, and at reasonable pricing.

Jul 27, 2026

They were very helpful the part came in within four days they took a lot of time to look up the part I needed and I got it from my Suzuki engine thank you guys very much. Great to deal with

Jul 19, 2026

Boats.net went above and beyond. Looking for parts for my old outboard. They found the parts I needed when no one else could …or would. Great company great people

Sep 16, 2025

The engine-specific schematic showing each part was a tremendous help. I was thrilled they carried the OEM parts and got me them in a reasonable amount of time :)

Apr 25, 2026

Ordered a Prop sleeve bore under the understanding that it would fit my outboard based off of the items description but it was too big. Message printed on package states that it's not returnable if opened. The only way to determine the fit was to open and slide it up towards the bore. Money wasted

Aug 10, 2026

I received my order sooner than expected, even using the standard delivery, and the OEM parts were a perfect fit for my Honda outboard. It's up and running as good as new. Getting the right parts the first time is a real plus. I'll definitely use Boats.net for all my future purchases.

Mar 6, 2026

Had everything I needed to rebuild the lower unit and carbs on my 1999 Yamaha 40hp outboard. Customer service folks I talked with and asked questions were very nice and pleasant to deal with. Shipping was pretty quick too. Overall great experience

Sep 8, 2025

You have done a small family business wrong. I'm sorry that we are obviously not that important to you - you could not refund a $120 decal set that you sent as incomplete. That money is a drop in the hat for a big corporation. But you'd rather do someone wrong. It means very little to you so you won't care but you've lost our business. Keep your money and take the decals. We don't ask for anything free. We run an honest operation unlike yours.

May 10, 2026

I wanted some extra keys for my boat, I tried several differant sites and kept getting the wrong keys. I ordered a set from Boats. Net and they were perfect, the shipping was quick could not be happier with their service.

Sep 4, 2025

The spark plugs I ordered came in today and were not in their main smaller boxes. Instead they were rolling around in a larger box where they could come into contact with each other and break.

Mar 1, 2026

Boats.net has always had my needed parts, at comparable pricing. Prompt service, very quick at shipping the product. Only bad thing in shipping is using, USPS for carrier. Very unreliable shipping source.

Jan 15, 2026

I was a little skeptical about my order so made the call & in a matter of minutes they had me squared away & order placed... thankyou so much for your help.

Reviews

Write a review
4.7
Reviews 2,241
5 Stars
79%
4 Stars
7%
3 Stars
2%
2 Stars
3%
1 Star
10%

Canada
1 review
1 helpful vote
Follow David M.
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Service was great
March 2, 2019

Fast and efficient service, and the parts where exactly what I needed to get my 1969 Johnson out board motor running again.

Date of experience: March 1, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi David,

Thank you for your amazing feedback, We appreciate the time taken to leave us a review. We try to keep our website customer friendly and easy for customers to find the parts they need to get them back running!

Ohio
1 review
0 helpful votes
Follow Arlene P.
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Great product and fast service ever
March 2, 2019

TY for your service, great part and fastest service. I ordered the part and was in faster than I thought THANK YOU AGAIN

Date of experience: February 28, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Arlene,

We are very happy to hear that you are satisfied with your experience here with Boats.net. We are very proud of our fast shipping speeds and selection of OEM parts and we look forward to seeing you again soon.

Georgia
1 review
0 helpful votes
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Great to work with
February 28, 2019

Very fast delivery to St Augustine Florida ordered 2pm Wednesday came next day regular shipping very surprised also better than dealer priceing

Date of experience: February 28, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Charles,

Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love! We look forward to working with you in the future!

Greece
1 review
0 helpful votes
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Good at all
February 27, 2019

Good but expensive shipping and alot of taxis for Greece.
You can find everthing you want about boats and outboards.

Date of experience: February 27, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Nikolaos,

We take pride in our vast selection of OEM parts. We sell OEM parts for Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson, and even Tohatsu motors. We also sell parts for outboard, inboard, jet drive, and sterndrive type motors. We hold ourselves to high-quality standards and are proud to be a top-ranked BRP Platinum, Kawasaki Ichiban, and Yamaha 5-Star marine dealer. We are glad you had a great experience with Boats.net and we hope to see you again soon.

Germany
1 review
0 helpful votes
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Very good - no proplems
February 27, 2019

I did order several parts for an older suzuki outboard engine. Thanks to boats.net - every thing was fine!

Date of experience: February 26, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Armin,

Thank you for your amazing feedback, We appreciate the time taken to leave us a review. We try to keep our website customer friendly and easy for customers to find the parts they need to get them back and running. It doesn't matter whether it's an older part or a newer part from Yamaha to Suzuki to Kawasaki we've got it. We look forward to seeing you order from us soon.

Italy
1 review
0 helpful votes
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Very good
February 27, 2019

I bought 1 part for my motorcycle, he comes after 1 week for America, I m from Italy, the tracking was very good.
Easy to monitoring it.
When a had need for some info they reply very quickly via email

Date of experience: February 26, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Alba,

We know how annoying it is to have to wait for a part or even get the wrong one. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We've got your back for every part you'll ever need, we look forward to seeing you again soon.

New York
1 review
0 helpful votes
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Great product for hard to find part
February 26, 2019

Shipping was fast and part was as described being it was a hard part to find. Reasonably priced and great communication.

Date of experience: February 26, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Erik,

Thank you for your amazing feedback, We appreciate the time taken to drop us a review. We try to keep our website customer friendly and easy for customers to find the parts they need to get them back running!

Florida
1 review
0 helpful votes
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Honda mower parts
February 26, 2019

Parts were good and came in a timely manner, the price for the parts was reasonable, employees were helpful

Date of experience: February 26, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Harry,

Thanks for your amazing review! We work hard to keep our website up to date and customer friendly to help you find what you need to get back running. We have the largest selection of OEM boat parts of anyone online and we make it our business to have even the hardest to find parts for our loyal customers. We look forward to working with you in the future.

New York
1 review
0 helpful votes
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Every order I've placed is quickly fulfilled, even on weekends! Shipping is fast. Parts are excellent quality.

Date of experience: February 26, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi John,

Thanks for the positive review. We know that our loyal customers deserve only the very best service and parts so we try our very best. We look forward to seeing you order from us again soon.

Illinois
1 review
0 helpful votes
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Very easy to locate, select and order.
February 26, 2019

The site is very easy to navigate, by make, year or HP. The Parts diagrams are great and make it very easy to locate and select the parts you need. Shipping was fast and free since I spent over $149. The prices on the parts are also very reasonable. Usually cheaper than I can find anywhere else.

Date of experience: February 26, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Robert,

Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!

Ohio
1 review
0 helpful votes
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Fast and easy.
February 26, 2019

Parts ordered were perfect match. They are very easy to work with. I order what said to be parts that would fit from another site and they were way off. Boats.net is the best site to find parts for your bot engine.

Date of experience: February 26, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Chad,

Thanks for leaving a review. We want it to be as easy as 1-2-3 to order from Boats.net and we are always improving our UI so our customers can have the best experience possible. We are glad to hear the parts were perfect and we hope you order from us again soon.

Delaware
1 review
0 helpful votes
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No issues
February 26, 2019

Havent had an issue with anything i have purchased or couldnt find a part for. Great illustrations to identify everything you need.

Date of experience: February 26, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi KC,

We are really happy to hear you had a great experience with us. Our goal is to get you up and running whether you need genuine parts, a new propeller, aftermarket accessories, or just an exploded parts diagram to help you get your motor back together again. We try to balance great prices with great selection and fast shipping. We hope to see you order from us again soon.

Iowa
1 review
0 helpful votes
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Fast shipping and easy to use website!
February 26, 2019

Found parts on here that we couldn't find anywhere else. Will be using again. The shipping was also pretty fast. Opened up and account and used it within the hour!

Date of experience: February 26, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Cindy,

Thanks for your amazing review! We work hard to keep our website up to date and customer friendly to help you find what you need to get back running. We have the largest selection of OEM boat parts of anyone online and we make it our business to have even the hardest to find parts for our loyal customers. We look forward to working with you in the future.

Ohio
1 review
0 helpful votes
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Great service
February 26, 2019

Overall, I was really happy with my order through boats.net. The part is exactly what I ordered and got me back on the water to continue tournament season.

Date of experience: February 26, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Jeffrey,

If there's an OEM part that you need for your boat, we've got it. From Yamaha to Honda we have it all and if you can find a better price we will match it down to the dollar. We hope to see you again soon. Good Luck!

Germany
1 review
0 helpful votes
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Alles Super. Unkompliziert.
February 26, 2019

Lieferung nach Deutschland ohne Probleme und sehr schnell. Günstige Versandkosten. Gerne wieder. Netter Kontakt.

Date of experience: February 26, 2019
Christopher P. — Boats.net Rep
over a year ago

Hallo Bernd,

Dank für Ihre Bewertung. Wir schätzen es und hoffen, dass Sie wieder bei uns bestellen!

Sweden
3 reviews
19 helpful votes
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Great prices, fast shipping!
February 21, 2019

Huge catalogue and really Good prices. Easy to order and no problems. Fast shipping also. The only thing I did not really understand was The omc-Parts I needed could not ship to Sweden. Maybe some dealer right issue? Anyway a Great place for boatparts! I Will certainly use this place again in The future.

Date of experience: February 20, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Veronica,

Thanks for leaving such a kind review. We love to supply OEM parts dealers with the cream of the crop of OEM parts. Only the best parts are sold here at Boats.net and we are glad you had a good experience with us. We look forward to seeing you again soon.

Nebraska
3 reviews
1 helpful vote
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Order processed in fine time.
February 21, 2019

Ordered 2 parts for my Nissan outboard, one part I couldn't find elsewhere and it showed in stock here.
Both items shipped next day and received in timely order.
Thanks for the service!

Date of experience: February 20, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Don,

Thanks for your amazing review! We work hard to keep our website up to date and customer friendly to help you find what you need to get back running. We have the largest selection of OEM boat parts of anyone online and we make it our business to have even the hardest to find parts for our loyal customers. We look forward to working with you in the future.

New York
2 reviews
1 helpful vote
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FAST AND HONEST
February 21, 2019

I REC'D. MY PARTS FAST AND THE GASKETS WERE FINE... I WILL USE YOUR COMPANY AGAIN WHEN I NEED PARTS...

THANKS

Date of experience: February 19, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Don,

Thanks for leaving a review. We try to make buying OEM parts as easy as possible and we are glad you are happy with your experience with Boats.net. We hope you order from us again soon.

Georgia
1 review
0 helpful votes
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Service
February 15, 2019

Customer service was outstanding and they had everything I needed in one place. When the order arrived all the parts were bagged and marked with part numbers.
Thank you.

Date of experience: February 14, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Norman,

Thanks for the positive review. We know that our loyal customers deserve only the very best service and parts so we try our very best. We look forward to seeing you order from us again soon.

Denmark
1 review
0 helpful votes
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Excellent service
February 10, 2019

The gaskets I had ordered arrived quick, easy and with no other hazzle than a ridiculous import fee. No blame on Boats.net, though:-)

I will certainly shop there again

Date of experience: February 10, 2019
Christopher P. — Boats.net Rep
over a year ago

Hi Klaus,

Thank you for your great review! We pride ourselves in trying to offer the best customer service for our customers daily. We look forward to working with you in the future!