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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
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Chris did an amazing job of talking me through my repair options, and helping me select the right path. His technical understanding and communication skills were outstanding!
The technician was excellent in all areas
Knowledge, helpfulness
EVERYTHING!
I would rate my experiences 10/10
Thanks again for a top notch experience
Kim Staum
I ordered the plug, which was the correct item, but it requires a gasket that was not included. Seems like those two item should be together in order for the plug to function
My call was answered very quickly. The rep at the part, and I received it in a timely manner. Representative was very professional and polite
Boat Net has been great at finding and filling all the orders for new parts for my 1994 outboard.
I have an old, 30 years old Yamaha motor. The motor is well kept, but water pump failed. I was able to speak with one of boat.net's associates. He was able to help me get the correct part. The part was quickly shipped. This saves my old motor. PQS
I paid for overnight air as part was needed asap. Part did not arrive next day or within even two days. When I called they told me it was shipped USPS ground not next day air as I had requested and paid for. My overnight air fee was reimbursed but part did not arrive on time as needed
In today's online world of purchasing,"Boats.Net" are the Prime of the Motorboating suppliers. Fast,Complete Orders, with Tec Support all along the way!
The text option was an added bonus, as a customer it was a wonderful option with fast turn around for replies. Will definitely buy from here again!
Orderd omc sealant as shown on there website.they sent me some other brand and i will not order from them again!
Thank you for your feedback. Loctite is the manufacturer of the sealant. The packaging has changed over the past year or so. Removing BRP/Johnson Evinrude and replacing with Loctite. We apologize for any inconvenience. If we can be of further assistance please reach out to our customer service team.
Bad... tracking number doesn't work... called. No help...call back Tuesday...today...UPS evidently lost this one
Thank you for your feedback. I have located your order and show standard shipping was chosen at checkout. Please be advised, we can not control how long it takes for the carrier to deliver the packages. However, with standard shipping, it may take 4-6 business days. In the future, if you would like quicker delivery times, we recommend choosing Expedited shipping as packages are typically delivered within 1-3 business days. Currently you order is expected to deliver on June 6th. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.
I ordered the parts and the tracking showed delivered but i did not receive it initially. Just made a call to Boats.net and they just sent me another one. It was a very great customer service which i really appreciated. Within days i was provided with another tracking number and received the replacement. Well Done
Super-fast shipping. Great quality items. Easy installation. Fantastic web site.
Great service and prompt shipping. Will buy from them again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We apologize for any inconvenience this has caused. A refund of your shipping was issued back to the original payment method. We have relayed this information to our team to ensure this does not occur again. If we can be of further assistance please reach out to our customer service team.