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BluehostReviews 21,468

2.2

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From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
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Illinois
1 review
0 helpful votes
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Helpful and understood my needs.
September 19, 2024

I was overall pleased with how my issues were handled and taken care of.

Date of experience: September 8, 2024
Washington
1 review
0 helpful votes
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I was changing my domian over to a new website which required it be re-pointed. (All greek to me!)

Date of experience: September 8, 2024
South Africa
1 review
0 helpful votes
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I'm happy with the services that you provide. So far so good, Keep up the good service.

Date of experience: September 8, 2024
Illinois
2 reviews
0 helpful votes
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Great customer service!
September 18, 2024

I had a lot of questions and I appreciate Bluehost. Their customer service was very responsive and helpful, and answered all of my questions without fail!

Date of experience: September 8, 2024
Australia
1 review
0 helpful votes
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Good easy simple interface
September 18, 2024

Mostly good, mostly wordpress issues where im having trouble.

Date of experience: September 8, 2024
Jamaica
1 review
0 helpful votes
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Satified
September 18, 2024

The service received is as advertised. The Costomer service is quick, courteous, patience, helpful and efficient.

Date of experience: September 7, 2024
Australia
1 review
0 helpful votes
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Fabuluos service
September 18, 2024

"I can't say enough about the incredible experience I had with https://thefreewebsiteguys.com/ From start to finish, the process of building my website was seamless, intuitive, and, best of all, almost completely free. I was blown away by the variety of professional templates available, making it easy to create a site that looks polished and unique. The drag-and-drop features were user-friendly, even for someone like me who isn't tech-savvy and time poor.

What impressed me most was the range of customization options. I could easily tweak every detail to perfectly reflect my brand. The built-in SEO tools were a fantastic bonus, helping me optimize my site for search engines without needing any prior knowledge.

Customer support was also top-notch. Whenever I had a question, the team was quick to respond and always helpful, going above and beyond to ensure my satisfaction.

Overall, I couldn't be happier with the result. Sven and https://thefreewebsiteguys.com/ made it possible for me to have a professional-looking website without spending a motza. I highly recommend this service to anyone looking to build a beautiful, functional website easily and affordably"

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Good Service
September 14, 2024

Good Customer Service
Good Customer Service
Good Customer Service
Good Customer Service

Date of experience: September 4, 2024
Pennsylvania
1 review
0 helpful votes
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Everything I needed was handled by the person I talked to- password reset, site access. Good communication, helpful service.

Date of experience: September 3, 2024
Kenya
1 review
0 helpful votes
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CO feedback
September 13, 2024

I was happy either the experience with blue host. They were quick and product was of good quality. Timely response to any query or support requested

Date of experience: September 3, 2024
Australia
1 review
0 helpful votes
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Good overall
September 13, 2024

God service overall. No major issue. Would hope for some faster servers, but does the job for me so far.

Date of experience: September 2, 2024
TW
1 review
0 helpful votes
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還可以
September 13, 2024

模板的選擇較少,加上儀錶板能調整的空間很有限,對於不是網頁設計師的一般人,沒有辦法做太多客製化的個性外觀。

Date of experience: September 2, 2024
Massachusetts
1 review
0 helpful votes
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Links don't help
September 12, 2024

I believe my customer service representative intended to be helpful by providing a link with instructions for solving my issue. Regrettably, the instructions were not written in a language I could understand.

Date of experience: September 2, 2024
North Carolina
1 review
0 helpful votes
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Excellent
September 12, 2024

Whenever I had to call for assistance, that agents were very helpful and fixed the problem they are the best to work with

Date of experience: September 2, 2024
KR
1 review
0 helpful votes
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Jongkwanghyun
September 12, 2024

I am satisfied,
I am living and working in South Korea as painter. It is possible I want my website to be researched in Naver in Korean internet site.

Date of experience: September 1, 2024
Singapore
1 review
0 helpful votes
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Good service provider
September 12, 2024

Support and services are good, I reached their customer support for an urgent issue, they understood the problem and resolved promptly

Date of experience: September 1, 2024
Australia
1 review
0 helpful votes
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Customer service and payment
September 11, 2024

Customer service is quick response and helpful, 5 stars.

The payment system responded a bit slower. It made me click the payment button multiple times. Finally, I paid twice with two invoices. I don't need to ask for a refund because I need to use a service next year.

Date of experience: September 1, 2024
Georgia
1 review
0 helpful votes
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Domain move
September 11, 2024

We have used Bluehost for 14 years. Sold the business and they use a different company for hosting.

Date of experience: August 31, 2024
New Jersey
1 review
0 helpful votes
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Fine
September 10, 2024

I have not been asking for much. I'm not that involved with it.

Date of experience: August 31, 2024
Canada
1 review
0 helpful votes
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Friendly, Efficient and Helpful!
September 9, 2024

I contacted BlueHost Tech Support to get help with a slow loading and slow running website. The CSR agent was friendly, quick and helpful. Not only did he help optimize the site for me, but he gave me a link to an article written by BlueHost on how to help my website run at its best speed, including WP plug-in tools I can use do to this myself, in the future.

Date of experience: August 30, 2024