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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I don't understand why the name of the website is changed when I go into my website and start doing editing. It's not the name of my website but some letters and bluehost word in it.
I'm facing malware issue... the entire server has been completely destroyed. We are loosing clients and money and there is no support given by Bluehost on it. This is really disappointing and unprofessional.
Site has been down all month due to a billing error at your end
So far pretty good new website look is challenging
Each time I've tried to get on the last few times, I've not been able to. I've had to change passwords or even call. This time I called and it had to be reset three or four times. Not sure if the woman on the phone thought I am an idiot who can't type or just can't digress from the script. I typed in the password that I just made and it did. Not. Work. Each. Time.
One of my website's databases was lost and the site no longer works. Also a lapse in my primary domain resulted in me loosing it.
Every time I have a problem and contact support, they send me a link to an article that I can't understand. Unhelpful.
Have sent many emails to BlueHost.com asking to cancel the order I made immediately after ordering. No replys. Called accounting and they couldn't figure it out either. Had Chat help me and they said they did, but not.
Now I am being billed for that same payment I made in Jan. 2024 again this month. It said it was automatic. I again replyied that I had already paid for the extention of www.pony-chincoteague.com in January 2024. SSL
And last year I found out that two other smaller web hosting companies have also been into my business. And they have been billing me also, right along with BlueHost.com
WordPress is a bit complicated for a novice user, but your step-by-step guide to building a WordPress website goes a long way in simplifying the job.
Your new pricing model is a huge increase and not sustainable.
So bad so far. I have to reach your guys several times for a simple issue such as ssl install.
Bluehost sold me email and telephone information and now I get 4-5 calls/text a day that are all spam. I'll never use bluehost again
En múltiples ocasiones me marcado error al cargar correo electrónico de cPanel, espero mejore este tema.
Stop changing the log in screen. Leave it alone, stick to one thing.
Loved bluehost back in the day for high quality service - regardless of phone, chat, email, etc. this is slipping. The hosting speeds and capabilities are NOT the best and everyone knows that, but service made up for it. No longer the case. Likely a hosting shift coming soon for us as we grow.
Pretty easy to use. I would give 5 stars if you would send me 2fa via text instead of calling
Excellent support and customer service. Very reliable.
A learning curve for me... had some difficulty finding things and getting the transfer of web domain etc. But the help people were fantastic and knowledgeable.
Not used to the format. Which is was easier than trying to navigate through pages to get what you're looking for.
Customer support promised to call back yesterday and I have not received a call. My issue is not resolved.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members