BluehostReviews 21,469

Connecting with a tech was slow, but he did a good job.

I marked that my e-mails should be saved, but all my mails in inbox and sent items folders disappeared

Had a problem with Bluehost technical advice because I changed my password in Bluehost and outlook emails would not work. They told me it was an outlook problem and not something they did. I hired a computer expert and he tracked down the problem to the changed mail password on bluehost. He also said they should have known to fix it. Next I decided to migrate my hosting to Go Daddy. Big problem. When I contacted bluehost who was hosting the site they said that ENOM had the password for migration. I called ENOM and they said the authorization code was with IPAGE/ owned by Bluehost. Called back to bluehost and somehow my website no longer worked. Called I page and they said they would send the authorization code. It has been 2 weeks, numerous phone calls and still no authorization code and website is a mess, which they say is not their fault. Funny thing is it worked for 12 years before I called them to migrate. Horrible experience.

As a new user, I am wildly confused! Based on your information, I thought it would be easy to get a website up and running. All I get is notices advising me to upgrade!

Bluehost has worked well for me. A web designer once told me that Bluehost was unstable and he refused to help me with some coding because I was using it for hosting. But I haven't found that to be true. Seems solid. I've also enjoyed one of your webinars and the customer service there is very good. Just wish it was a bit cheaper. I scored you a 4 (because I rarely give top stars), but that 4 should really be a 4.5. You're doing a great job.

My user name was changed without my authorization.

Finding things seems cumbersome. It feels like you're trying to upsell things every time I try to manage my sites.

This sucks i have an issue and your hotline is useless

Service has been inconsistent and frustrating. Not intuitive. The assistance they offered for over $160 per month was very good before they changed platforms going from Blue Sky to Bluehost. It was obvious that there was a reorganization because the level of communication and getting to the right department became exhaustive. Wordpress is not easy. I was very disappointed to observe the service going from excellent to sub par. Had to cancel. Nevertheless they host my website and getting in to edit has changed for the worse.

I am just out here spinning my wheels. Hours and hours of getting nothing done. I can't find a theme that I like, nor can I see what I am doing. I have been at this for months. I want and elegant, professional website with the following pages: About, Blog, Contact, Events and Shop.

What I don't want is to spend any more time jumping through hoops. I am also very confident that this message will just end up in the cyber forever world.