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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I've contacted customer support on two different occasions and still am not receiving services.
How can I dismiss the Message US popup? It's in the way and has no apparent cancel control.
Your new disimproved design is very poor - I can't find my cpanel. Your chat is poor too- can't answer this question. Poor work
They are reliable, kind, and flexible. Also, they provide sales quite often, so beginners can start websites quite easily.
You keep changing settings for my site which is making it impossible to use my blog composition software. I have to call and you say you don't know what I'm talking about but 30 minutes later the problem goes away. I AM SICK AND TIRED OF HAVING TO CALL YOU ABOUT THIS PROBLEM.
In overall good. But the domain renewal is not shown on the Domains list.
I dislike being bombarded with marketing prompts and it's very cumbersome to get to CPanel.
Overall pretty good. Somethings I am still having a hard time figuring out and making my site what I want without having to pay for a bunch of themes or add-ons etc. It gets expensive!
A little difficult for a newish user--I had a wordpress site years ago, but many things have changed.
From the start of my membership i have been in contact with the blue host chat service due to technical issues in my account. Although they have helped. I still later on experienced difficulties with the tools as everything is complicated. Moreover you need to keep paying for any additional service although it should be part of the membership. I used to be an Ipage costumer and it was better. I still cant figure out how to add a minimum word count on my WPforms. As I'm receiving a lot of spam. I wont be surprised if they ask me to pay for this too.
Stop popping up this annoying survey upon login. How can i provide feedback before i even start the task at hand?
The same card I used in another site's and working very good?
The bank say nothing from there end?
Since 6th of March my site is not working because of your billing system?
I feel blue host has gone down in customer service.
I can't easily get ahold of English speaking representatives and I'm rather annoyed at a $2000 site I've had made which doesn't seem to be what I wanted
My Control Panel is not showing. When I log in I get a blank page
Renewal process needs to be more transparent about pricing.
My website was down several times. I had to follow up multiple times to get it fixed.
Respect that some of us want to manually renew each month. Each time I pay, I find that you have switched that preference to automatic renewal. Not cool.
Used to be so much better, interface is complete $#*!
Don't like being asked to leave feedback every time I enter Bluehost. Yet another button to click and having to leave negative to stop this happening again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members