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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Terrible experience with hosting uptime, time to first byte metrics and support help. 0/10, would not recommend to anyone looking for a reliable host.
I would provide a 5-star, however, I have been pretty disappointed in customer service for the past 2 years.
Good, excellent, nice, beautiful service and i love it
Keep the good work but try and reduce the cost of ur products
Un explained delays in send/receive cycle get annoying
I had to restart my whole website on WordPress as Bluehost didn't have the simple overlay feature for the carousel section, which I needed. So now I'm a week behind. I spoke with three people from Bluehost who told me they could fix it, but couldn't, the last lady I spoke with said she would help me delete my old page so I could use WordPress but never did that. It's been long-winded to get through to an agent and having to repeat the same issue over and over, then to be cut off and no follow up.
So I think I finally worked out how to remove the Bluehost builder site I had started making myself, and now I'm having issues with WordPress as I'm not sure if I've done it correctly.
I'm very frustrated, still trying to work out now why the site I started to create on WordPress is now not loading the page I started making yesterday. And I'm already a week behind schedule. I'm very frustrated and the thought of having to explain this time and time again, being passed to a new agent each time is very jarring.
New customer trying to create a blog site for my company and your CMS is crashing constantly. VERY, VERY UPSET
I've had error messages on my website that hasn't been resolved. The person suggested upgrading from a shared server. I feel like this is a hidden fee. I feel as though there wasn't the necessary help from sales to properly choose the best services for my business. The website builder was not helpful. The email wasn't connected to my account. I've made three phone calls so far and support has resolved some of the issues but I feel like there are a lot of things that are not clear about the services or processes.
It is good for domain. But in sometime it is not work properly
Thank you for making it easy to purchase a new domain
I purchased a domain name and a email for the domain, only to find out several days later that neither one was working, the start up for a small company is both the most critical and the most laborious, and to have something as important in today's world not work and not be informed or mitigated in some way by the host is completely catastrophic.
Hosting is really slow and good stylish websites working really slow. Another option is my website not appearing in Google Search. I tried a lot of things and waiting but not appearing.
We constantly have SSL security certificate issues. I spent two hours last month to make sure we would be rock solid for our large virtual fundraiser (kicking off today, May 17th) and now if you are on a MAC computer and access our site, it states that the site is unsecure and you should not use credit cards, etc. Please call me directly@ *******552 as we need this addressed today. John Rorke, Baby Space - Board Chair.
Serve in time regarding my issues. Always prompt and in time.
I love using Bluehost; however, the site is weighted and slow and needs to speed up a lot.
It's easier than the french server to understand.
The assistance was poor but better than the french service.
A few challenges learning how to use the site. Takes awhile to get through or get a call back from the help center.
On various occasions when there has been problems they have not been resolved and I have been told to contact Google, or contact someone else, and then I have had to come back to Bluehost and the problem has been resolved by a different representative. Overall, the service is not bad but you need to vet your support staff.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members