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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
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I have tried 4 times to get the website to launch, and it keeps getting started on the "We are preparing your site for you" screen, but never finishes. When I log out and back in, all the steps are lost and I need to redo it each time.
Good experience, however there was downtime for a long time recently and no single communication from Bluehost
It is relatively easy to use. There are real people to help.
Little difficult getting the hang of making a website but I like figuring it out with the help of tutorials provided.
Domain issues have not been solved for almost a week, temporary solution after a call with a technician is not enough.
Excellent tech support. Severs go down unexpectedly.
It's been about an hour and I have not received any website support yet after submitting a ticket support request.
Excellent and affordable as far as flexibility is concerned
Not the most intuitive for a beginner like me, but I like the customization and options available.
Website super slow. The server keep crashing. My website is offline for long time.
I get great feedback on the site, and the customer service is excellent.
I would like a way to delegate access to the portal
Bluhost has been great. I am a complete novice and even I can figure things out on here. Also they have awesome service anytime I have an issue even it is was one that I caused.
The functionality is efficient and easy to navigate through.
I made this account and selected to choose my domain later. Then once I went to create my domain it said I had to purchase, I did the chat assistance and they helped walk me through getting my free 1 year domain. Then they switched it to my primary domain as it was labeled as "parked". Now my site doesn't work, it says invalid SSL certificate. I went back to chat assistance, and the person said they fixed it and to wait 15-20 minutes. I have waited over 30 minutes now and my site still says invalid SSL Certificate. I cannot edit anything.
Great work guys. You figured out the problem with the software and also helped with a redirect to make finding my site earser. Bravo
At first I thought your service would be good but I am not satisfied with your service
Rubbish! Filled with hackers who will take over and destroy your website. Bluehost will say they fix the problem but its never fixed... They keep hacking and taking over. You will not have any control of your website
Best thing that ever happened to me. Fair price and my website is working great
Just having difficulties as someone new to blogging
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members