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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
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Don't like being harassed for a rating. So there, take your rating, happy now?
Not super intuitive for me, but that's on me to learn.
Really, really great support system and response. But my hosting is kind of slow.
Hosting has been great, prices are good and support has been excellent.
Good web hosting, easy to manage. That's my only web hosting for now.
Seamless, with a good user experience. Happy I can connect a podcast.
I received a mail from you saying I need to check billing, I am in control panel cannot see where billingis!
What I have used within the software has worked and been great.
Highly disappointed that comment sections added to pages do not have active "reply" or "edit" buttons. This prevents dialog on individual comments, and prevents anyone from editing errors after their comment is posted. If anyone clicks reply button to respond to a comment it does not show under the comment they are replying to, but instead at the end of the comment stream as a whole new comment of its own. Wish for a plug-in or something else to fix this "reply" and "edit" button malfunction. Thank you.
Good service from support when needed
Only down side: some down time but it didn't last too long.
Your Opinion Counts screen pop up is very annoying!
How do I opt out of seeing it every time I log in?
Slow admin load. Need to go through the homepage login to have phpMysql to load. Can load directly from cpanel link.
Easy to navigate and find solutions and good support!
Good What more do you want when I say good is it not good enough
I keep getting an error message when I try to edit a page.
I logged in to change my billing preferences and I get an error message saying I can't change it now and to try again later
I can't figure out how to renew... so frustrating.
Besides the rare downtimes using shared hosting servers there were no big issues.
Service really makes sure your data is safe and retreivable.
Good support, available and helpfull.
The easy website builder wasn't working, but gave me no indication on that fact or what else to do. Guidance on going through bluehost's website builder itself was non-existent.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members