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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Slightly confusing at first but getting the hang of it
I am trying to get my website back up and I have bene on a call for an hour so far and the person I am speaking with is on a terrible line and all I can hear is distortion and I cannot hear the person, and now after 1 hour on this call they have gone and I am back to square one with my issue... site down, and I now have to start over.
Very confused about where the website that I just created disappeared!
I have had nothing but issues since joining Bluehost. Outbound emails sitting in the outbox. Emails service randomly going down. I would like all this to be resolved. Thanks!
Bluehost are excellent from day one. Always there and go out of their way to make sure everything is running smoothly with my site. Thanks Bluehost :)
Since becoming a customer services have dwindled significantly. I
Not bad
Thank you
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I am frustrated with the element formats that can't be adjusted
Ive used bluehost for some time and i always get top notch support. Never had any problems with anything.
I am trying to set up my website but there is some type of problem. Whenever I click the chat icon, I am logged out of the site and there is no chat client.
I don't find the website and services easy to access/user friendly. Everything lately has been slow and glitchy on Bluest.com and some days I haven't even been able to log on. I have had zero trouble however browsing the internet or using the websites. Just Bluehost.
The person working to "help me" put another theme and mad buy side A MESS! This is so frustrating I would NEVER recommend you.
You do not let me change my email. Expiration notices went to an outdated email and the domain expired. Your site is not clear or helpful.
I'm just getting started. Apparently my email accounts were hacked, they all seem to want me to enter passwords this morning. Not normal.
I write to cancel service and had no response, Today I received a very expensive bill renewing the service I DO NOT USE for long time, The company has been closed since last year, no domain is associated. I cancelled and You renewed it for a 671.76 price tag. Are you crazy that is a rip off. I Request a refound.
I have enjoyed using Bluehost so far. Great customer service, quick to respond and very helpful. Easy to use interface. Affordable. Very happy.
Stop opinion counts popup every time I hit the home page... very annoying
The customer service is crap. I understand that it is outsourced but its truly ridiculous that it takes 2 interactions sometimes to remedy a situation or are told that its not their problem
Your pop ups are a pain. Let me do some work first
Just like on my desktop, no problems recommending!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members