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Bluehost

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
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Chile
1 review
0 helpful votes
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Works as promised
May 31, 2022

I al using it for hosting 2 sites and emails.

The only downside I see so far is that there are way to many offers of additional services in the platform, they kind of clutter the tools.

Date of experience: May 31, 2022
Oklahoma
1 review
0 helpful votes
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Thumbs Up
May 31, 2022

Blue Host has always been there for support when I needed them.

Date of experience: May 31, 2022
New York
1 review
0 helpful votes
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Happy Days Are Here Again!
May 31, 2022

This is the second time calling for assistance and it was great/ your tech support also helping my developers solve the problem. It took some time but we got it resolved.

I had Bluehost when if fist launched my website, and for reasons I can't figure out why SEO team decided to move my newly develop site. But it did happen!.

Anyway, I'm glad to be back and looking for long and lasting relationship.

Date of experience: May 31, 2022
Honduras
1 review
0 helpful votes
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Es una plataforma robusta muy estable en genral es una muy buena experiencia

Date of experience: May 31, 2022
Texas
1 review
0 helpful votes
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Online chat works wel
May 31, 2022

I was a little doubtful that my issue could be resolved via the online chat support. But it definitely was. Thank you

Date of experience: May 31, 2022
Colorado
1 review
0 helpful votes
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All went well!
May 31, 2022

All went well, no complaints! I'm switching over to the company who designed my website.

Date of experience: May 31, 2022
Massachusetts
2 reviews
0 helpful votes
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Thank you for the ability to cancel.
May 31, 2022
Updated review

I am grateful for the gift of being able to see if it was going to work for me. Thank you again

Date of experience: May 31, 2022

Just started, so far wow bombard with survey ok
June 17, 2022
Previous review

Just started, so far wow bombard with survey ok

Date of experience: May 18, 2022
Pakistan
1 review
0 helpful votes
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Good Hosting
May 31, 2022
Updated review

It is very good hosting. I recently shifted from Ipage.

Date of experience: May 31, 2022

Hangs all the time
June 18, 2022
Previous review

Hangs all the time

Date of experience: May 19, 2022
Colorado
2 reviews
0 helpful votes
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It was great using the system.
May 31, 2022

Easy to use and understand for even me, with very little knowledge on how to make changes

Date of experience: May 31, 2022
California
2 reviews
0 helpful votes
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New to site building so idk wtf to say OTHER Than this is NOT for everyone, and if you have someone who can do it for you then that is really good because if not you are GOING TO DIE IN THE WATER, so to speak

I am a Pisces - which is a fish... it would be pretty pathetic if I, specifically, died inthe proverbial waters simply because I had no clue what I am doing, for real.

Date of experience: May 31, 2022

New to site building so idk wtf to say
May 17, 2022
Previous review

New to site building so idk wtf to say

Date of experience: May 17, 2022
Michigan
1 review
0 helpful votes
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It's been a great experience so far! Just building an online presence its been very helpful.

Date of experience: May 31, 2022
Mexico
1 review
0 helpful votes
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Great service
May 31, 2022

Its a great place to host and work and they have great support

Date of experience: May 31, 2022
Ohio
1 review
0 helpful votes
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So far, so good
May 31, 2022

I have been enjoying my experience so far, learning all there is know.

Date of experience: May 31, 2022
North Carolina
1 review
0 helpful votes
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Review
May 31, 2022

Anytime I need Bluehost support it is always good Please send surveys out closer to date of activity I'm having a hard time remembering what took place on May 17

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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My Debit Card was hacked by a PayPal phishing scam May 3,2022. I've had to get a new Debit Card. I just want to inform Bluehost of the new Debit Card number so that the monthly Hosting Fee of $10.99 will go through. I was able to successfully update my new Debit Card and make a payment, on time.

Date of experience: May 31, 2022

My Debit Card was hacked by a PayPal phishing scam...
June 16, 2022
Previous review

My Debit Card was hacked by a PayPal phishing scam May 3,2022. I've had to get a new Debit Card. I just want to inform Bluehost of the new Debit Card number so that the monthly Hosting Fee of $10.99 will go through. I see No Way to contact Bluehost in order to update my Debit Card.

Date of experience: May 17, 2022
Pakistan
1 review
0 helpful votes
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Very Happy with BlueHost
June 30, 2022

I am not a developer nor have any experience in building websites but since I bought the Bluehost plan I am learning every day compared to other hosting sites with its easy-to-use tools, neat and clean interface makes me reachable for whatever I want to make changes into my site. Simply I say Bluehost is the BEST!

Date of experience: May 31, 2022
California
2 reviews
0 helpful votes
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Best customer service
May 31, 2022

My site was down. Blue host recovered my website and it was up n running

Thank u

Date of experience: May 31, 2022
Philippines
1 review
0 helpful votes
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Good chat support service.
May 31, 2022

Good chat support service. With great features and secured web technology

Date of experience: May 31, 2022
Canada
1 review
0 helpful votes
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Not a professional Web Designer
May 31, 2022

I appreciate being able to work on my website through Bluehost without a lot of hassle. Not being a professional web designer it can be frustrating learning your way around. They offer a good service at a reasonable price. Not all that common these days.

Date of experience: May 31, 2022
Missouri
1 review
0 helpful votes
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Inexpensive and user friendly
May 31, 2022

Bluehost was in my budget with a one-year free domain and was able to accommodate all my needs for affiliate marketing.

Date of experience: May 31, 2022