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Bluehost

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
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Australia
1 review
0 helpful votes
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Panic stations!
June 1, 2022

But no need to panic in the end. Bluehost support chat was exceptional. Very efficient, understanding and helpful.

Date of experience: June 1, 2022
GB
1 review
0 helpful votes
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When I encountered some difficulty accessing my site at the outset, I was provided with most helpful guidance by the Bluehost volunteers, which fixed the problems upfront. Since then, I have found it
A most user-friendly and secure platform, which is important to me considering this ihas been my first attempt at blogging.

Date of experience: June 1, 2022
Kenya
1 review
0 helpful votes
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Gilbert Chesire
June 1, 2022

My site's speed has been enhanced following the recent upgrade

Date of experience: May 31, 2022
Austria
1 review
0 helpful votes
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Simply perfect! But I don't want to write 50 characters...

Date of experience: May 31, 2022
Philippines
1 review
0 helpful votes
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Cannot Remember
June 1, 2022

A lot of days has passed since then and I'm not experiencing any issues now so I would assume that my query has been solved.

Date of experience: May 31, 2022
GB
1 review
0 helpful votes
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Newbie
June 1, 2022

My first time building a website, daunting at first but loads of info on bluehost knowledge base. With a little time and the slickness of the bluehost website builder I feel I'm doing ok

Date of experience: May 31, 2022
India
1 review
0 helpful votes
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June 1, 2022

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Date of experience: May 31, 2022
Florida
1 review
0 helpful votes
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.
June 1, 2022

Helpful customer service, good pricing, user friendly interface

Date of experience: May 31, 2022
Puerto Rico
1 review
0 helpful votes
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Customer service is very good, and attendance is quick on behalf of representatives. Great quality. And, also, highly respectful. Additionally, all representatives, in my experience, have been highly knowledgeable regarding the questions and subjects I've brought up.

Date of experience: May 31, 2022
Minnesota
1 review
0 helpful votes
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Very Helpful excellent service.
June 1, 2022

Great service excellent customer service. She is experience, patient, understand very well my rquest and solved the issue very fast.

Date of experience: May 31, 2022
Colorado
1 review
0 helpful votes
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Thank you
June 1, 2022

Very grateful for the help in getting my emails restored.

Date of experience: May 31, 2022
Texas
1 review
0 helpful votes
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Great hosting platform!
June 1, 2022

Great hosting platform easy to navigate customer support is awesome.

Date of experience: May 31, 2022
Michigan
1 review
0 helpful votes
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Decent
June 1, 2022

To be honest, I honestly don't remember what the interaction was from May 17, because it feels like a lifetime ago at this point. For whatever the interaction was, I suppose it was resolved without issue, because I don't remember.

Date of experience: May 31, 2022
Georgia
1 review
0 helpful votes
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Email
June 1, 2022

Prompt very responsive, professional and knowledgeable

Date of experience: May 31, 2022
TW
1 review
0 helpful votes
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I got a helpful help~
June 1, 2022

Many thanks for Bluehost's help, I will use this hosting server because of very convenience experience.

Date of experience: May 31, 2022
Mississippi
1 review
0 helpful votes
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Couldn't be happier
June 1, 2022

Excellent customer care service would highly recommend to others

Date of experience: May 31, 2022
Florida
1 review
0 helpful votes
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Great service
June 1, 2022

Nothing more to say other then the experience was great and my problem got resolved.

Date of experience: May 31, 2022
Singapore
1 review
0 helpful votes
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User friendly
June 1, 2022

Bluehost was my first host I ever used and m still using. As a beginner it was good experience with bluehost

Date of experience: May 31, 2022
Switzerland
1 review
0 helpful votes
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Recommend
June 1, 2022

Easy to use (the first platform that explains itself…)
Nice tools, good customer service, fair price…
I'd recommend!

Date of experience: May 31, 2022
Ohio
1 review
0 helpful votes
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Chat works great
June 1, 2022

A real human being assisted me or at least that's what I believe.

Date of experience: May 31, 2022