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Bluehost

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
100
shipping
35
returns
56
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Morocco
1 review
0 helpful votes
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Bluehost ils the best
June 6, 2022

Je suis abonné à bluehost depuis 2018
Je suis très satisfait du service

Date of experience: June 6, 2022
Pakistan
1 review
0 helpful votes
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Affordable price
June 6, 2022

The great thing about Bluehost is that it has a wide variety of options at an affordable price. It offers three main business niches, with different pricing plans according to said niches. These include shared hosting, online stores, and managed WordPress

Date of experience: June 6, 2022
Florida
1 review
0 helpful votes
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Thank You Bluehost
June 6, 2022

So far, it has been going well. If I ever need any assistance or programs at all, I know to now look into Bluehost.

Date of experience: June 5, 2022
GB
1 review
0 helpful votes
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Great
June 5, 2022

Easy to use. The customer service is very helpful, can be slow, but the solution is always found to the problem

Date of experience: June 5, 2022
Oklahoma
1 review
0 helpful votes
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BlueHost Makes the Grade!
July 5, 2022
Updated review

Fast and Reliable Web Hosting. I started with another hosting service but quickly realized they do not provide the service that BlueHost does.

Date of experience: June 5, 2022

Fast, Efficient, Web Hosting
May 19, 2022
Previous review

Fast, Efficient, Web Hosting. When I started I knew nothing of owning or building my own website. BlueHost makes it so much easier!

Date of experience: May 19, 2022
Saudi Arabia
1 review
0 helpful votes
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Wonderful!
June 5, 2022

I find the service incredible and everything more than excellent.

Date of experience: June 5, 2022
GB
1 review
0 helpful votes
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Helpful
June 5, 2022

Helpful support appreciated so thanks for that Guys

Date of experience: June 5, 2022
Florida
1 review
0 helpful votes
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Great Service
June 4, 2022

Thank you for the speedy service and professionalism.

Date of experience: June 4, 2022
South Africa
1 review
0 helpful votes
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Https problem
June 4, 2022

I was privented from accessing my staging site. Bluehost magic corrected and I am a happy chappie again.

Date of experience: June 4, 2022
Washington
1 review
0 helpful votes
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Great Service
June 4, 2022

Great customer service. The representative was cordial

Date of experience: June 4, 2022
Morocco
1 review
0 helpful votes
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GOOD
June 4, 2022

GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD
GOOD D

Date of experience: June 4, 2022
Arizona
1 review
0 helpful votes
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Taught me more than I knew
June 4, 2022

Very knowledgeable and friendly representatives! I was grateful that he taught me about the different services and resources that blue host has to offer.

Date of experience: June 4, 2022
GB
1 review
0 helpful votes
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I can't give you nothing
July 4, 2022

I bought a host from you and I contacted you to Migrate from my present host to the blue host i bought from you and you were asking me to pay $149 which is wrong

Date of experience: June 4, 2022
Louisiana
1 review
0 helpful votes
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Simply the Best in Hosting
June 3, 2022

They are great at listening to your problems and even better at finding solutions. You're really missing out if you're not using bluehost.com

Date of experience: June 3, 2022
Ohio
1 review
0 helpful votes
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Decent Platform
June 3, 2022

My experience purchasing a domain and setting up web hosting was easy. The free email service was cumbersome, but functional. The WordPress integration was tricky for me, but perhaps I just lacked patience. The UI received upgrades since the time I first acquired a domain, so it seems like they are actively working to improve the experience.

Date of experience: June 3, 2022
Georgia
1 review
0 helpful votes
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Good Experience
June 3, 2022

The experience was positive and the person helping did an excellent job.

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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Fantastic!
June 3, 2022

The representative was excellent! He walked me through the process and was clear and was able to explain issues in simple language. He was also very patient.

Date of experience: June 3, 2022
Kentucky
1 review
0 helpful votes
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Very Friendly
June 3, 2022

Chat person was great helping me navigate my problems of my website and log in.

Date of experience: June 3, 2022
Kenya
1 review
0 helpful votes
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Very efficient work done by the blue host, and we keep on using them.

Date of experience: June 3, 2022
Florida
1 review
0 helpful votes
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It worked out in the end
June 3, 2022

We built a website. It worked fine for a week then it got garbled. We called... your staff fixed it.
It looks ok now, but I have to wonder: will it get garbled again? Do I need to keep checking all the time to make sure it is still ok...?

Date of experience: June 3, 2022