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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
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Ias a beginner, i find the site set-up quite confusing and hard to proceed through menus!
Why does it have to ask me if I want the same thing every time I log in?
Designing the website has been challenging, and I cannot make my email work.
The transition to the VPS server was promised to be smooth and that I would have a specialist to help me with things and I haven't had a single specialist, websites haven't been transferred, and I have had to nag people the whole way through this process.
I can never just log in. Always some problem. I track my credentials the same for this site as all my others. Why is the easy thing hard, here?
Not very easy to navigate through the process of backing up my website.
Overall good service for shared hosting, but can't give 5 stars because of random outages during business hours
Updates you're making to your site need to be more tested before you roll them out to the client and you have to communicate with your customers when there are issues! There are bugs, and they are affecting my business. Had I not caught the issues, you would have never told me!.
I really don't like the advertisements that come up when I'm trying to login. I wish there was a way to shut them off.
I want to go to cPanel to check my mailing lists. That takes too many clicks now and is confusing every time I do it.
I keep getting charged for things that I am not using
Terrible interface! This is the message I get when trying to upload comments:
Something went wrong. Please try again or contact *******@sitejabber.com if you still have problems.
I am trying to change my primary e-mail address: I did it yesterday with a customer service person on the phone with me, but today (>24 hrs later) it still hasn't changed. Also the new address I entered did not change.
I don't think it works.
Complicated to add items. Not easy to use and help line really are not much help.Just minimal
I was upset but the call taker was very calm and helpful and guided me through the steps to get the website back. Thank you.
This stupid site locked me out of my account. Customer service chat was able to help me but my cache was cleared so I lost the messages and couldn't even say thanks it's all fine now. It's always an ordeal for me to get signed in to my Bluehost account and I absolutely hate this experience.
Good experience, but needs to be able to block emails from spam mail
The service is great but I do not like how they trick customers with special offers and then double the offer next round of subscription. I think it is a devious way to solicit business.
Not a intuitive system to log in or combine domains
Bluehost is expensive and ineffective, only interested in securing long-term contracts. No interest in complaints!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members