On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The work was completed, and the customer support was good. Appreciate. Thank you
I received an email that my domain is renewing for over $500 which I never got notice of and never approved. My prior bills were for $70. This kind of email was surprising and upsetting.
I need help, I thought this was for beginners. I am completely lost.
Honestly just very confused about how to set up my blog! Trying to figure it out, but would like more help for beginners.
Porting over my existing website has been a impossible
Too complicated. I have to go to Youtube University and study vids.
Just finding it all quite confusing and overwhelming to set up
I'm really pissed off and disappointed that I tried to migrate my website to your platform, ONLY to find out I have to pay to migrate, because there is NO easy way to migrate manually or even with some suggested plug-ins I never used in the past. I was suckered in and half migrated, and now STUCK HAVING to migrate for 2 months at least, once you charged me more than half the other decent platforms I should have gone to.
The site is not loading all features. Its so frustrating!
It would be helpful to have/find clearer instructions on getting started setting up
Still working through how to set up my blog. I may be a little computer challenged, I'd hope it would be easier.
Super difficult to figure out for first time users
The mobile access to your site is horrible. And I'm trying to update my credit card info and keep getting a message that it can't be updated and to try back later. Your site is not at all user friendly.
Information for beginning steps is confusing and lacking
Just created an account with you so far it's been okay. A bit confusing transferring my domain.
I tried chat but no one was there, also I'm trying to verify my domain but its still on it forever
*******544
I thought I could walk through this myself without more technical help from a web person but I had to call this morning and I'm waiting for a call from your designers. So far so good!
Purchased a domain thru Bluehost. Now trying to launch a Wordpress website from Desktop Server. Not at all intuitive. Followed instructions from a 3rd party website. Got so far then couldn't connect.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Web Hosting Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members