BluehostReviews 21,469

Deep learning curve for a 63 year-old, but a very good product/service

I have been a Bluehost customer for more than a decade now, and I am always impressed with their customer service. Today, Cameron went over and above expectations by quickly getting an dormant website back up and running. But then he went even further and helped my restore a lot of broken links on another website with a few quick changes. I was looking at spending hours trying to reload images onto the site, but Cameron helped get it done automatically. Thanks Bluehost!

I had contacted blue host and chatted on line but the problem was not solved completely until I was able to contact an in person rep - Cameron - who was incredibly helpful - solving my problem immediately! He helped me understand how Domain names and websites are linked and got my website up and running which the remote chat was not able to do... thank you Bluehost for providing an in person experience by phone and thank you Cameron!

So far I give 3 stars. I transferred my website from GoDaddy to Bluehost in order to start a monetized blog. Bluehost had a discounted rate for the basic plan which was more affordable than GoDaddy's basic plan. But setting up the website on Bluehost has been a nightmare. Admittedly, I am not overly tech-savvy, but the ease of use compared to the GoDaddy options I was using is night and day. I was using GoDaddy's FREE website builder and it STILL had more options and bells and whistles! I'm hoping that some research will help me figure out how to set up my website so making the switch wasn't a complete waste of time and money.

Very easy workflow from start to finish. I love the automated deployment of a coming soon page that really helped a lot

Everything has been quite smooth except for some lag and errors

I thought it would be easy to setup but it is super confusing compared to even wix...

Overwhelmed with my new venture but feeling hopeful I have the tools I need to navigate.

WordPress is a frustrating template program to learn on your own. Especially at 80. Furthermore when it is all working they flood you daily wth upgrades (patches?)
I had to 'fix' my wife''s website because of WordPress's upgrades and was making god but very slow progress when I made one more change and suddenly the website virtually lost everything. I have been a BlueHost client for years so I called to request a reload from the most recent backup. For the first time ever I was on hold for support for a very long time. Juan was the tech that came to my rescue. Juan explained that a B/Up restore takes from 24 to 72 hours so he investigated the website and fixed the whole thing right on the spot. He explained how to use your WP services in the future and I fell that I am not only relieved but was well taken care of. 5 Star Plus

I can not express enough gratitude for the level of service I received from Nathan today. I was concerned bout loosing my website when I was changing the name of my website that I purchased. Nathan fully empathized with me, calmed me down by explaining all the steps that he would take in non technical terms, and was on top of his game. He worked on a lightening speed as he was super confident due to hi level of competency (top notch) an in less than ten minutes, the service was delivered in a glittering box of courtesy, humbleness, competency and super efficiency. I had interacted with Blue host support associates in the past as well and while all were really good, Nathan truly surpassed all of them. Hats off to Bluehost managers for training and retaining such top notch talent. I would seriously recommend Nathan to be given a due recognition by his managers. I can be contacted through the email that is registered in my Bluehost account. THANKYOU NATHAN YOU ROCK BRO!

Bob from Bluehost was very helpful. He took the time to listen to me and even reached out the next day to follow up