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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
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Having trouble changing logo in header for all pages..
You over charged me and i wanted to move my domain name here... i should have just used the free one offered, but there was no advice on that. So no, I'm not too happy right now
I have nothing but trouble trying to get on my site especially since the up grade. Thank god I have another platform because I usually give up trying to get into my site. I am seriously thinking about canceling my membership.
Hit Customize Site and it keeps downloading a file and not doing anything else
Bad chat support bad phone support site is built and published but when you go to the site it says it's coming soon
I am struggling with how to customize this domain and hosting I purchased the other day. Not only was it much more expensive that what I would typically buy from WordPress.com, but it is trickier to use. I am not sure I have the patience to figure this out.
Not a good experience. No response to a simple question. Is a pin number required?
Somewhat frustrating start with transferring a domain in
Seems like it's just a bunch of upselling. I purchased some of the upsells initially and it's trying to upsell me even more after that.
The hosing platform just works. They also provide free help and tutorials, witch Is a fantastic deal when buying their plans.
No email contact, just a bot for replies, which is a worry. I am a little concerned how to get in touch when things go wrong
I am existing customer for other domains & companies...was happy before especially with support. Now I have a domain registered with GoDaddy, I just paid and set up a new BlueHost account and need eMail with new domain address ASAP (and don't really want to use GoDaddy for that). Unclear if BLueHost is pushing to transfer domain registry (or just host)... no response from CHAT that is offered lower left... will try calling 800 umber...
Online chat is terrible!
I need to set up an email account and this site navigation brings me to a service that doesn't work
I find the site to be very confusing. I've tried publishing my page several times and it keeps giving me the run around.
Your interface is too difficult to find things and to understand
I didn't get anyone to help. I've been on hold over and hour on message
I can't migrate my site because of a "service unavailable" message.
I've made 4 attempts to contact Bluehost to resolve a problem migrating my website. My website is now completely down and my emails are getting no response. I will be asking for my money back if this problem isn't solved immediately.
Publish says live, but the website doesn't show it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members