BluehostReviews 21,469

Somehow, while checking available domain names, I typed my desired domain name to check the availability and my screen displayed that it was available. I chose the continue button, was then transferred to the account, package and payment screen. After filling out this page, I clicked submit, then clicked create account on the next page. On the next page is when I noticed the mistake in the domain name. The name I checked availability on and chose was not the name displayed in the username field. Of course I couldn't change the username so I chose my password and hoped there was a way to fix it inside of Bluehost. I looked around and eventually decided to start a chat with Prajwal. He was very knowledgeable and helpful. The original domain name I desired was apparently occupied. I had another option, Prajwal secured it for me and I will be calling back when I get off work to change the primary domain name. The experiences that I have had with website customer service departments has not been the best but this time was definitely different. I appreciate Prajwal and his help!

I am struggling to try to get the first page up and running

I didnt get help day one or two. Im trying to complete the breakouts and being told find help other places. HUUUUU

I am Legally blind so it has been difficult. I felt when I called the person was impatient with me even though I told them I was legally blind.

Very difficult to link accounts, products, and purchases. Too much upselling and not enough customer support

It is not easy to navigate this website for people like me who do not fully understand the termonolgy. It also won't let me access the chat so I can get help.

Not at all user friendly.
Hell lot of additional addons to get thereal worth out of it
So please clearly mention that what the user is hetting is bare minimum with a basic subscription.
Poor free templates that are just name sake

Well, to tell you the truth I am just starting and I will have to answer that question at another time.

I'm here and starting to write but haven't yet figured out how to "design" my page...still searching.

Not user friendly and chat help not live. I purchased a domain and it wont activate, instead its asking me to purchase another 2 years and security up sales. Ridiculous!

I am on the site less than 2 minutes and you have asked me to do a survey three times. How would i know, i just go here. Also, i have clicked on chat twice, and instead of getting the help i need, this survey pops up. That is not good service

I've tried to call several times. I'm put on hold music and then they just hang up. I'm in a training this weekend and WorkPress needs to work but it give me connection errors. I can't do the weekend class without it.

Confusing how to edit the text on my site, the different templates, very confusing