On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I absolutely love this swim suit! It is great quality and the colors look better in person. :) I feel confident and comfortable. I have never like bottoms of female swimsuits and this covers everything. I highly recommend it! I have never liked a swim suit this much!
Was kinda confusing at first, but got the hang of it quick
I spent 130 dollars to get my blog up and running yesterday, now today I can't do anything without getting a DNS error 1001. So I will be cancelling.
WordPress. For my new small business website selling licenses for my patent invention, how do I know which blocks fit mobile phones? Also you don't have the very simple pattern I need ( Large print headline, 4 paragraphs each with a photo space. Also I need a reply/contact box (can't find a block with one). Also how can I choose colours? So far, not simple at all. Lots of time wasted.
Getting started is confusing. I cannot figure out what is essential and what is spam. Further, modifying the main page is strangely on the bluehost side, while creating new pages is on the wordpress side.
So far so good, but I'm must getting started so ill follow up late
This should have never been an issue. When I called yesterday to have a problem resolved, the person helping me basically ignored me when I told him that was not my domain name. He said it was temporary.
Good so far a little tough to get along with wordpress
I was told that someone would call me to help walk me through some issues. I went out of my way and canceled an appointment and no one called.
It's all very confusing. I cannot get my site set-up. I cannot design it. It's just all too confusing. Also, i had a chat conversation with the help people yesterday, and the chat box WILL NOT close. It's just sitting here on the page every time i login and hiding a huge part of the page
This process in not very intuitive. I'm having trouble navigating. I've used wix before and it was MUCH easier. I'm going to push through though.
I already created the code for my website in Visual Studio Code, and there is no simple way for me to just put it into blue host and get it published
Just starting out but this is a great experience so far!
I have made mistakes early on that i am paying for /:
Estoy teniendo problemas para acceder a la página ya que no me reconoce el dominio. Todo está en inglés
Something's messed up with my site and I can't figure it out. Bluehost says I need to update my IP address with my domain registrar, so I do, but then it clears out a bunch of other DNS settings. It's very frustrating.
You did not accept my card your agent then took money did not tell me any details and set up everything wrong now spending ages trying to work out the basics that should have happened automatically.
I cannot access to my WP website. Some kind of server problem occurred and I want it to be refund.
Chat support is not active. I am facing during the creation of website through wordpress
The credentials for my FTP access does not work even I tried several different credentials - by now I received no support I could use...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members