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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
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I don't appreciate the pop-ups asking for a PIN, nor did I like the attempt to up-sale me at the time of the renewal checkout process. This creates a "not so pleasant" user experience, and makes me feel like Bluehost is desperate.
I absolutely hate bluehost. From endless glitches to hours upon hours dealing with uneducated "support" staff re fixing things I have fixed before. I will leave as soon a I have time to migrate to another service.
Twice interrupted, ad and survey, before I even finished login!
I don't appreciate the giant ad appearing immediately with the tiny "no thanks" at the very bottom. Rude behavior on your part.
I do not like the latest update. It makes the site interface more clunky.
You have made your site easy for WordPress users but it is very frustrating for people who just want web hosting. Advanced options are hard to find these days.
Bluehost's recent changes to their website has been causing a number of issues when login in. Luckily, their customer service chat option works pretty well.
But their Message Us keeps on beeping non stop, there is no way to simply turn it off.
I'm having a hard time understanding what I need to do.
Always I'm finding difficulty to login from Safari
I spent 45 minutes on chat with tech and I still have the same problem. I want privacy on all my websites not just one. I paid for it so it doesn't show up in Market Place and I have no way to add it! Otherwise you guys have been great for the last 8 years
Excellent customer service - always available - keep it up!
File manager is great - especially the multi-item copy/move
Has become more expensive and I'm using fewer features
I have aproblem with emails since i purshace the account,one month pass without solution,very bad experience
Tired of seeing your intro add.
C-panel access is hidden (UI)
Our emails constantly go to spam for our customers and it causes immense delays in customer service
In recent months, I've noticed that Bluehost's support is horrible. One agent tells you one thing, and then another tells a different story. Now, every time I add a new WordPress (WP) site, I struggle to get it up and running the same day. I am considering switching to CloudWays. For instance, I registered lastunasjewelry.com and created a fresh WP site 10 days ago, which is still not accessible. Every time I open a support ticket, I get a different story: a problem on the server side, then a need to re-push the DNS, then a directive to wait a few hours, and then they said the site was pointing to Cloudflare when I never used that or touched the settings. Just last night, I was told to add an A record with my domain registrar, name.com, something I have never had to do before to run a new WP site. I'm on the WP PRO plan. It's just sad!
Since the move to Square my account profile has new services that I did not asked for and furthermore it is not clear about the service to be renewed.
I can't access my cpanel email. It only shows up for one of my websites.
I find your website to be very confusing. I'm trying to review my payment methods, and I can't figure out where to find that page
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members