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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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It can be hard to know where to look for account information
I've been a personal site customer for more than 15 years (jimmcintosh.com) and I chose bluehost to host my startup's website. Starting about 3 months ago, we have been getting site down notices from a third party watch service that are increasing in frequency. It's now about once a week.
I now signing to get support and my site isn't showing up again.
I have liked the service for a long time but if this continues, we will be forced to leave.
Catching on to the changes with videos. Still can't do a photo gallery though.
I cannot find where to assign a domain to a sub-folder
I've always had consistently good service from Bluehost. Any issue I've had has been addressed and resolved very quickly and easilly.
Blue host is getting easier and easier to use for us non tech savvy creators.
Everything is good EXCEPT. I no longer get the login code via text. It worked the first few times but now it won't text me anything. I have to use my recovery code every time.
I cannot find where to get into Weebly to edit my site and it's extremely annoying. Not sure if I'm just missing it, or if you've made it harder to find so that people will purchase new website design services? I used Weebly because I didn't understand WordPress and you offered it, but now I can't find it and I need to access my web design.
Email system registration is a pain
Can't add new domain email after 1 days
Ive always found it easy to keep up with your site and the updates never bother me much. I will continue using the site.
Powerful, easy to use, customer service responds quickly.
Links not working inside the account. I tried with chrome and edge and nothing.
Tech problems and some customer support issues too.
Basically fine. Wish some parts were more user friendly.
No han resuelto una incidencia de seguridad por semanas
Nothing works as easily as promised. So many glitches and no one to get immediate response.
To much upselling, clunky website (really... the site is pretty terrible, you would think that it would be slick, but it kind of sucks).
1. NEED an option to hide chat button (bottom right.) It comes up and beeps loudly every so often, even when it is hidden and I haven't opened the chat.
2. STOP nagging me to buy domain security for my account every time I log in. It's trashy to repetitively try to sell an upgrade -- allow your users to respond ONCE and leave it alone after that.
3. Domain transfer process SUCKS now, takes longer than 1-week when it used to be handled same day.
4. Domain layout is not good. Why are DNS changes not accessible from the Domains section? The layout is not intuitive.
Blue host is hard to use. I have received lousy support. I am ready to switch to Squarespace.
OK, you know that there needs to a new way to secure.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members