BluehostReviews 21,469

You never fixed the major issues with one of my staging sites then clogged my website with ridiculosly large backup files as a "workaround"

The new site layout obscures what I am looking for. It appears to have been designed for people who are just beginners and don't really understand how things work. For those of us who do know how web hosting works, getting to the advanced features that we really need is much more difficult, to the point of thinking some other site would be better.

No SSL certificate covering my domain name Apple Mail client accounts. Webmail works but not Apple Mail client. 3 days and counting without receiving email.

I couldn't log in with my usual login as thaliaalcina. Com
Had to remember my id, which was so annoying. Finally got into my account after much deliberation.

Bluehost is simple and easy to use and gives me a functional website. It has been a fun to design the website we needed and continued edits are very easy. Thank you for a great website builder.

I need support via chat, and every time I have to wait forever but If I don't answer within 60 seconds it gets closed

Had over 30 sites hosted on GoDaddy platform. When a question or issue would arise I could get someone on the phone within 10 minutes to work out the problem. Great customer service. I had one site that due to WP needed to be hosted on Bluehost. The migration took 5 days, customer service is non-existent. You call to press various numbers, enter your phone number, customer ID number etc., to only then wait for 30-40 minutes before a person picks up to ask you the same questions. Then they can never find my account, have to give them my customer ID again and PIN several times before they find the account. This is 10 minutes or more in addition to the time on hold. They can't fix any issue. They always say their servers are updating or some other useless answer and to check again the next day. Connections with emails continually break between cPanel email host to customer end.

I have made a number of calls and spent an hour + each time with an agent to "fix" the issues I'm getting emailed about, and at end of each of these calls, per agent, everything is fixed. Only to later get yet another email that there is something more to be fixed. I am not even yet actively using this for an active website yet, but am concerned, given how it's been going, that this is only going to be a headache if I choose to get a website going and then need help along the way.

We count on you guys to provide reliable up time. Getting security errors trying to access SEO optimization and couldn't log on for 30 minutes. Your shared hosting results in everybody on a box gets flagged for spam if one of the accounts spams.