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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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This is a fussy site. I often have to keep hitting refresh to get my pages to load or go to a different browser even when Chrome has been updated.
I am still learning, but I am satisfied with the experience so far.
Stop moving things around!
It is just a waste of time trying to reorient and find what was all completely easy and available with the cPanel. I'm not sure what your goal is, but it isn't worth it; consider the needs and wants of the majority of customers ahead of internal goals that degrade our experience as users.
For two days I have not been able to get to my website.
I wish the opening page went to my account, not a sales page.
WP Pro service is usually very helpful. It would be nice if links to documentation for the various plugins were easier to find.
I don't like all the steps I have to go through to log in. It's like 4 steps now, instead of the previous 2.
I wish I had a dedicated account manager. It's frustrating to have to keep explaining my business to each new person I talk to, and quality varies widely depending on who I'm working with.
My site looks nice, but its also very complicated with all of the different overlays, Bluehost/Wordpress/Elementor etc.
It's going well. Not a fan of the email platform. Otherwise, great
The account is fast and secure. This is great for me
My website has been inaccessible for weeks an Ive not found a solution so I'm moving to another host
Difficult to manage, various issues with site over the last year, including bluehost website builder being down for an extended period of time.
Why is this site so nonintuitive? Now after upon legal formation of the company and launching the site, it looks like I created a blog. Boo hoo. JWH4.
Good overall although there is a noticeable lag when editing the site.
You made me do something I never imagined I would, switching companies.
Bluehost was incredibly good for years and now it's incredibly bad.
All this in one year.
Currently, after a month of asking you to solve the SSH access to the server, I continue to spend an hour every couple of days on the support chat, and you don't fix it.
You tell me in a few minutes, in a few hours, etc., and it's always the same.
You don't solve it.
Last week I was unable to access my account for several days. You couldn't solve it either; it was through Facebook that I found a solution.
I really bought a domain on GoDaddy las week and am looking at how to migrate everything there. Because I see that Bluehost really doesn't care about letting their customers down.
We have commitments to third parties, and Bluehost lies to us without caring about this.
Thanks for the good years.
For this last year of lies and disrespect, let it be what God wants.
After the UI changes its continuos pain to work on blue host platform. DNS entries are not reflecting consistantely having almost issues every week.
My main site has been down for a week. All fixes attempted have caused other sites to fail. Service couldn't possibly be WORSE!
I have perennial issues with email service requiring repeated calls for assistance.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members