BluehostReviews 21,469

I have been unable to edit my website successfully. I did text with someone from WordPress but my problem was not resolved and I have to contact someone else for help. Your advertisements make it sound easy but it is not.

I had one issue and it took months to resolved. Called several times but it problem keep reoccurring. Finally, one person solved it. It should take so may chat

The original chat lasted about 15 minutes and ended in no resolution. My web site is still down. The result was that a level 2 person would contact me via email in 24 to 48 hours.

Unauthorize charges on card and account blocked
I am using bluehost for a year and this is by far the worse service provider, they have bots on name of support who will give you a scripted answer with interval of 3 minute in each message and will try to end the chat and call with same statement that your issue is resolved and will be impacted from 24 to 48 hours and so it will take more than a month without any solution

Then they will also charge your card and delete your accounts and block you

System breaks down quite often (Blue Host Customer Service) and the phone lines loop in error. No one seems to know the full product needs when we speak. Perhap all new staff or trainees, but not effective.

The Interface to go through your records for a subdomain is pretty bad if I need to search for a specific record. The old interface you used was a lot better.

Not user friendly. Can't wait for my year to be up so I can switch to WIX.

I'm very disappointed in the ability to get newer versions of MySQL that are required to keep my Drupal site up to date.

I've had nothing but issues with my website and Bluehost support making the issue worse. I contacted them last week for a simple error message I was receiving, and by the end of chat my site was returning a 500 error and was unreachable for several days while support looked into the issue. They finally got the site back up, but it's still having the same issue as before.