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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Instead of taking care of longtime customer, Bluehost increases the price exponentially during renewals.
It's been going good I appreciate interested all your extremely hard work for sure it's impressive!
I've been having issues with my account and domains
No thank you. BLuehost was good when it was hosted and managed in Utah, Since EIG it has turned to crap.
Cant figure out how to make my damn website secure
Sometimes the login page hangs and customer service takes too long.
I had an issue escalated and then heard nothing. When I followed up today I was told the case was closed. The issue remains and no one from BlueHost reached out to me at all. Really poor customer service.
I am struggling to understand how to build my site between Builder and Wordpress and looking for a simple step by step guide. So far, I haven't found it.
Your system is confusing. For instance, I have ended up with FIVE accounts when all the time I thought I had ONE. An agent gave some explanation that was all gibberish.
I like the service, but competitors offer privacy included in their package. Here I have to pay 12 a year.
I did like the service alot but then after the prices hiked and then I got kicked off the old plan I had where I could develop unlimited sites. Now the offering isn't worth the price.
I've been a customer for several years. Now I'm not doing anything online so in nov/dec I called, asked toncut off everything except shopatmyconvenience.com. You kept billing me for things I dont want, and now you've cut of the website that I want. Dec 2 you billed me $36.99. What was that for? This is Ivor Wilson, Unhappy Customer.
I am having a terrible time with Billing and Services. Never happened to me for the last 14 years I am with Blue Host. I am going to take all my business and the other of my 25 clients to some other Hosting company.
I have an open issue that has gone unresolved for over a month.
Some of my sites work great but some have trouble. Sometimes customer support is good and sometimes it's absolutely infuriating.
Bluehost does not do a good job when it comes to helping with email deliverability, spam control, and DMARC/DKIM/SPF DNS records for domains. Very troubled email services.
Customer service is EXTREMELY poor. My website has never worked and it's been almost one year! I will never recommend your company.
The control panel is cumbersome. I don't like that an account was created for me with a random series of characters so that I had to change everything in the WordPress installation to my name. I do not like that you can't access the core WordPress account to manage the password there.
Hard to figure out how to connect my domain. Called customer service for help and he was rude.
It's been so difficult to get hosting done every single time.
I clicked hosting a the circle keeps spinning and i can not get into the back end of my site
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members