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Bloomex AU

2.7

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Bloomex AU Reviews Summary

Bloomex is an online florist that offers same-day flower delivery in Australia. They also provide vibrant gifts and hampers for various occasions.

This summary is generated by AI, based on text from customer reviews

service
156
value
152
shipping
151
returns
127
quality
135

We monitor reviews for authenticity

Australia
1 review
9 helpful votes
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Poor service
August 4, 2020

I ordered flowers and the address details we provided were not updated correctly with the driver and at no stage did Bloomex try to contact us to find out the correct information.
We called several times and used the online chat where the staff advised they would contact the courier but never called back. The flowers ended up arriving two days late and were missing the baby's breath that was meant to be in the bunch. We also paid for them to be upgraded size wise and i could still only count the 10 roses that the original order came with. The call centre is also overseas and don't seem to be contactable during Australian business hours. I will definitely not be using them again regardless of some of the good specials they have on.

Date of experience: August 3, 2020
California
1 review
8 helpful votes
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Great service
August 1, 2020

The flowers were well put together, my wife loved them. Ordered and delivered in the same day. Good value for money. Easy to order.

Date of experience: July 31, 2020
Illinois
1 review
0 helpful votes
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Needed a delivery in a specific time slot which was carried out perfectly, with lovely flowers very well presented. I will use again.

Date of experience: July 31, 2020
Illinois
1 review
0 helpful votes
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Great service
August 1, 2020

The website was easy to use, the fee is very reasonable for a same day service and the flowers were lovely. I will certainly use again.

Date of experience: July 31, 2020
Turkiye
1 review
0 helpful votes
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Very easy purchase all done without any problem website was easy to use and flowers were beautiful would definitely use again and recommend.

Date of experience: July 31, 2020
TW
1 review
0 helpful votes
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1st class service
August 1, 2020

Easy to use and the florist had excellent customer service skills. The flowers delivered where beautiful. Have recommended to family and friends

Date of experience: July 31, 2020
Kyrgyzstan
1 review
0 helpful votes
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No problems at all
August 1, 2020

No problems at all. Ordering was quick and easy; delivery was same day, as promised, and my daughter was delighted with the flowers she received.

Date of experience: July 31, 2020
Poland
1 review
0 helpful votes
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Flowers delivered on time, very fresh and good value. I live in Australia and rely on a good company to deliver to the UK, I was not disappointed.

Date of experience: July 31, 2020
Kyrgyzstan
1 review
0 helpful votes
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Fantastic service
August 1, 2020

Fantastic service! Highly recommend. Beautiful flowers. I ordered it for the wrong date and they were very helpful and fast in responding to my email.

Date of experience: July 31, 2020
RU
1 review
0 helpful votes
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Busy period being Valentines Day, The Shop in Ramsgate got the job done and the flowers have lasted 2 weeks and still look good. Great florist and service

Date of experience: July 31, 2020
Philippines
1 review
7 helpful votes
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I sent flowers as a get well soon gesture to my friend. She was delighted and said the bouquet was a general size, lovely colours with beautiful fragrance

Date of experience: July 31, 2020
District of Columbia
1 review
0 helpful votes
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I ordered online from Australia. Very prompt communication and reassurance. Kind and helpful service. I would definitely order from Bloomex (Aberdeen) again

Date of experience: July 31, 2020
Italy
1 review
0 helpful votes
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Excellent.
August 1, 2020

Excellent service. Online meant that I didn't need to go around various shops to find what I wanted. The flowers were a present and the recipient loved them.

Date of experience: July 31, 2020
Australia
1 review
0 helpful votes
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Absolute Scam
July 28, 2020

Beware of this company. Google and you'll see even newspaper articles written about what a scam they are. Ordered flowers for a birthday. They never arrived and company refusing to refund. There are many people who have been scammed in this way. Needs to be reported to consumer affairs and ACCC.

Date of experience: July 27, 2020
Saudi Arabia
1 review
17 helpful votes
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Do not use this floral delivery service... you will not get what you paid for! I accessed the Australian website, paid for the bouquet from an Australian bank account and they still charged me in US dollars! The bouquet I ordered did not even resemble the item that was delivered. I complained directly to the company, and got the lamest excuse justifying their product. I will never use them again and ask that you stay away from them as well!

Date of experience: July 22, 2020
Turkmenistan
1 review
0 helpful votes
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Quick and easy to order on line. I sent flowers from NZ to the UK. Ordered them late Sunday and they arrived the next day. Beautiful big bunch so thank you very much

Date of experience: July 19, 2020
Australia
1 review
3 helpful votes
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Flowers received looked NOTHING like what was ordered. Complained twice but the company insisted they supplied "in accordance to their policy". Total waste of money and an embarrassing experience to have flowers like that turn up. NEVER USE BLOOMEX.

Date of experience: July 3, 2020
California
1 review
0 helpful votes
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Ordered flowers over the internet to be delivered the following day. The recipient told me that the flowers were lovely and were delivered without a hitch. So I was extremely pleased the the service. I would use this company again.

Date of experience: July 3, 2020
New Zealand
1 review
0 helpful votes
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The ordering on line was easy and straight forward the choices were excellent and most importantly of all the the flowers were absolutely fantastic ( recipient's words) which can only be put down to the choice of florist in my area.

Date of experience: July 3, 2020
Italy
1 review
0 helpful votes
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Very convenient service to use for ordering flowers. Very easy to order & choose from a great selection. The flowers delivered were fresh. Beautiful & exactly as shown in the on line selection. Very good prices includes delivery too.

Date of experience: July 3, 2020