BloomexReviews 1,372

I previously wrote that the quality of an order from Bloomex was very poor and that I was embarrassed to have given it as a gift.

When Bloomex got the entire story they made it right.
I appreciate this very much and admire the way customer service amended their policy when they knew the whole situation.

I ordered all white lilies for family after the death of our loved one. Bloomx sent a completely different cheap dead and frozen flower arrangement(not one lily in it). They shipped it by purolator from Calgary Ab to BC. I sent photos and a email for a refund. They refuse to refund will only offer a store credit. Like i will EVER order anything from this company again! Do not use this company it is completely misrepresented and a scam. Looks like a arrangement from a gas station, Those garbage flowers cost me $70

These flowers were beautiful. They made my neighbor very happy. Delivered on time. Amazing service. Will use again. Thank you so much

Beautiful flower arrangement and the ballon was just an added plus. Thank you so much for helping us celebrate this special occasion!

Delivered, on time, to my partner's hotel. They were beautiful, as expected. The chocolates were high quality, and very much enjoyed!

Valentine day flowers arrived wilted. Browning. Petals falling off. Un arranged with an elastic band holding it together in a white bag …. Bloomex not willing to give a refund

My friend for her flowers on time! They were beautiful. I live in BC and she lives in NS. It was great to make her birthday awesome!

My daughter and son in law were tickled receiving this acknowledgement of their 25th wedding anniversary! The flowers were gorgeous.

Very pleased. My friend loved the surprise. Arrived when they said they were going to. A really beautiful spring display. Thank you.

Awesome and timely response and delivery time. Flower arrangement was exceptional and beautiful, beyond expectations... thank you

Easy to create an account, choose flowers, pay and send. Flowers were relatively close to what I ordered and there when promised!

I wish I had read the reviews before spending money and being embarrassed by the quality of my gift. Unfortunately Bloomex only allows complaints within 24 hours- I think this is totally unreasonable as it is not always appropriate that the recipient would want to complain about the gift you sent them- it is embarrassing for both parties- I wrote a very friendly and understanding email to customer service and was rejected and then called, again in a kind, gentle way, and was still told nothing can be done after 24 hours- I feel upset- but more embarrassed -that my gift was of poor quality. I don't think it is reasonable that in the case of a gift you can expect the recipient to complain - that is embarrassing to both parties- I happened to send plants, so I only found out that the plants lost leaves the 1st day when it came up while we were discussing care of our plants.
Won't ever use them again.

I ordered a bouquet for my daughter's birthday. She received dead flowers 3 days later. The tulip bouquet looked nothing like what I ordered and thiey refuse to give me my money back! Never seen anything like that! Stay away from BLOOMEX!

So I ordered and paid 120.00 including delivery vase and large card for a supersized funeral arrangement. When I got to the visitation, my family member pointed out the arrangement. I was embarrassed and horrified! I think the photos say it all! Yes I complained and was told they could replace blooms with equitable or better blooms. They would not refund the full amount. Better bunches at Costco for 19.99

Good Morning: The sun flowers were received and a delight to the recipient. They were so bright and cheerful. Yes they loved it!

Easy to order, flowers arrived on time, price was excellent, recipient of the flowers loved them... would order from here again.

Bloomex is a total scam. Taking money from the customer and only giving the florist a fraction of the money to complete the order properly. Make sure you support your local florist as we actually care about your order, bloomex don't care. STAY AWAY FROM THIS COMPANY

My good friend received beautiful flowers that brightened her birthday during these difficult times. I will be a repeat customer.

Sent a bouquet from Canada to a small town in Germany for an 85th birthday. Our friend was delighted with the beautiful flowers!