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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
2 reviews
0 helpful votes
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Great Service Great Product
September 22, 2016

Absolutely professional service and great product for a great price.

Date of experience: September 22, 2016
New York
1 review
0 helpful votes
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Blind Faith!
September 22, 2016

My windows are in a contemporary house and are wide and short vs. traditional windows that are tall and narrow. I had no problem with measuring and ordering my blinds. We opened one box and installed one tentatively since we weren't sure how they would come out and thought for sure would have to return them. However, we were wrong and Blindster.com came through. They were the easiest part of my home remodel so far!

Date of experience: September 22, 2016
Florida
1 review
0 helpful votes
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Love our blinds!
September 22, 2016

We had a great experience with Blindster. We ordered blinds for our entire home, everything fit great, came quickly and looks wonderful!

Date of experience: September 22, 2016
Missouri
1 review
0 helpful votes
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Great company to work with
September 22, 2016

We had 3 damaged blinds caused by the carrier delivering them. I called customer service and got the problem solved immediately and the blinds were replaced. These blinds cost less than lowes, home depot and menards. They were cut to my specs and didn't have to shorten the legenth of the blinds like you do with these other stores. I will use Blinster in the future.

Date of experience: September 22, 2016
California
4 reviews
0 helpful votes
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Great Blinds
September 22, 2016

Easy to measure, order and install. Fast delivery also. I am very happy with my blinds. Had trouble falling asleep at night due to a bright light shinning into my bathroom from the school behind my house. These blinds do the trick. My bedroom-bathroom is now dark at night. Love it.

Date of experience: September 22, 2016
California
1 review
0 helpful votes
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Beautiful
September 22, 2016

The blind is a very beautiful color. Although it is VERY HEAVY, which makes it a little difficult to raise, since it's cordless, it is still a really nice blind. The quality is excellent.

Date of experience: September 22, 2016
Missouri
1 review
0 helpful votes
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I love this blind!
September 22, 2016

This blind is everything we hoped it would be! It fits perfectly, it installed easily, it functions smoothly, and best of all, it is beautiful! We are so glad we made this purchase!

Date of experience: September 22, 2016
Florida
1 review
0 helpful votes
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The blinds curve up
September 22, 2016

Bought the faux wood 2" blinds
Apparently they are sensitive to sunlight [heat from]...
Now all have curved up and thus are more difficult to adjust
This was a bit of a surprise as blinds are for windows and exposed to sunlight

Date of experience: September 22, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem. Curved slats is not normal. I will contact you to get this resolved right away.

California
1 review
0 helpful votes
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First choice was the best choice!
September 22, 2016

The service and help choosing the perfect blinds for my needs was a lot easier and better than I had anticipated. The product was well constructed, decorative and easily functional. Because I mounted a 1 x 4 pine above the windows I was able to ensure a solid mounting place for the blinds to hang for a lifetime of trouble free usage. The price was as expected for a quality product. Any lower price would have been a lower quality product. Go for the best and forget the rest.

Date of experience: September 22, 2016
Minnesota
1 review
0 helpful votes
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Roll ups shade I fo
September 22, 2016

The directions are fairly simple but when installing inside the jambs several of the plastic caps do not fit. So we're not used.

Date of experience: September 22, 2016
New York
1 review
0 helpful votes
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Blinds for condo
September 22, 2016

Excellent! Was recommended by our son in law who ordered 17 blinds -in Bel Air, Maryland.
Associate who assisted us was patient, efficient, and very accurate!
Good thing he suggested sending samples of the shade colors - we were able to accurately select the color that complemented our walls. Perfect! Associate was knowledgeable and friendly. Thank you - we would recommend you to all of our contacts.

Date of experience: September 21, 2016
Arkansas
1 review
0 helpful votes
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Great customer service
September 21, 2016

After placing our order online, I changed my mind. I sent a msg and had a fast call back from a company rep. He guided me through the issue and it was taken care of. On the flip side, the blinds (top down/bottom up) don't seem to stay level. I usually use my finger to push the side that's higher down to be even with the other side. I have an eye for precision so maybe it's just me. But it's a bit of an annoyance.

Date of experience: September 21, 2016
Illinois
1 review
0 helpful votes
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Good price, service & quality!
September 21, 2016

I appreciate the pricing, quality, and customer service. I will continue to order from Blunderer!

Date of experience: September 21, 2016
Louisiana
1 review
0 helpful votes
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Lobe them
September 21, 2016

The day/night blinds work great. I love being able to get my room dark when I need to sleep during the day.

Date of experience: September 21, 2016
North Dakota
3 reviews
0 helpful votes
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Very happy with my purchase of 3 different sized blinds. EASY to install and I even did the inside mount.

Date of experience: September 21, 2016
California
1 review
0 helpful votes
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Grateful
September 21, 2016

Trying to fix up a family home on a different coast and I COMPLETELY missed measurements on two windows. Customer service was very helpful and understanding and I am waiting for my replacements to arrive at a nominal charge.
Thank you Blindsters.com

Date of experience: September 21, 2016
Arkansas
1 review
0 helpful votes
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Easy, great experience
September 21, 2016

Easy to use, simple to install. Everything came out perfect/

Date of experience: September 21, 2016
Michigan
1 review
0 helpful votes
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Faux Wood Blinds
September 21, 2016

Quality blinds great love and great price would recommend

Date of experience: September 21, 2016
Tennessee
1 review
0 helpful votes
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Great product. Great service.
September 21, 2016

This was my second order. There was a broken part in one of four blinds. Got immediate response from customer service. Had replacement part within a week, no questions asked. Very impressed.

Date of experience: September 21, 2016
Utah
1 review
0 helpful votes
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Pull Cord Issues
September 21, 2016

The delivery was excellent. The product works well. The main issue I have is that with my vertical blinds (which were 12 feet long and opened in the center), the pull cord on the right could not be attached to the wall. The blinds came with the items necessary to attach the two cords to the wall, but if I did so, the cords would cross and not function smoothly (as they were designed).

Date of experience: September 21, 2016