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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Minnesota
1 review
1 helpful vote
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We ordered four blinds for our home
December 11, 2016

These blinds are top quality and fit perfectly! They were way less expensive than some we had just purchased at a popular store I should probably not mention. In fact, they were half the price, and the quality was outstanding. I would recommend Blindster to anyone in need of blinds!

Date of experience: December 10, 2016
Tennessee
3 reviews
0 helpful votes
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New room
December 11, 2016

I was very excited to find Blindster.com. We were able to order the exact sizes we needed, and throw away the cheap faded plastic blinds. The new metal blinds were a perfect fit, and have a shiny gloss that looks great.

Date of experience: December 10, 2016
Illinois
1 review
0 helpful votes
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Quick delivery.
December 11, 2016

Blinds were shipped the day we ordered them and they fit perfectly.

Date of experience: December 10, 2016
Washington
1 review
0 helpful votes
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Awesome Experience.
December 11, 2016

I was sceptical about ordering blinds online but heard about Blindster.com so I took a chance. I was very very impressed with the whole process. From ease of ordering to timely delivery. The blinds arrived well packaged with quality hardware included. Installation was a snap. I would gladly recommend Blindster.com to my family and friends.

Date of experience: December 10, 2016
Florida
1 review
0 helpful votes
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Great
December 10, 2016

Very easy process! Measured my windows and blind came to my door a few days later. They look great!

Date of experience: December 10, 2016
Florida
1 review
0 helpful votes
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Blinds where dirty
December 10, 2016

The blinds i got were covered in some sort of greasy sticky substance and there were finger marks on them.

Date of experience: December 10, 2016
Becky R. — Blindster Rep
over a year old

I'm so sorry you had a problem with your blinds!
I will call you right away to get this resolved.

Colorado
1 review
0 helpful votes
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Great experience
December 10, 2016

The retired contractor that installed my blinds and shutters said the quality was good. Blinds and shutters look terrific. One blind was damaged during shipping and after one phone call a replacement is being sent.
Judith

Date of experience: December 10, 2016
Wisconsin
2 reviews
0 helpful votes
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Great experience!
December 10, 2016

I was admittedly nervous about ordering blinds online. It turned out to be a very positive experience. Instructions for measuring and ordering were easy to follow. When I did have a question, it was answered promptly. Received my order within 10 days, even after ordering on the weekend. Very happy with my purchase!

Date of experience: December 10, 2016
North Carolina
1 review
0 helpful votes
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Happy in High Countery
December 10, 2016

Everything was great. I love the blinds. Ordering simple, delivered on time. Perfect fit and easy operation. Your company should be proud.

Date of experience: December 10, 2016
Kansas
1 review
0 helpful votes
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Great product, service, and experience. The specialists were very knowledgeable and helpful. When I called because I had a problem with one of the blinds, they replaced it for me without any issues or cost. Best blond shopping experience.

Date of experience: December 10, 2016
Colorado
1 review
0 helpful votes
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Quick service Excellent Product
December 9, 2016

We had just replaced most of our other blinds and skipped this one window. 9 months after the others were replaced this one last one fell apart. I am so pleased i really wish I knew of Blindster exist.

Excellent workmanship. Very easy install.

Date of experience: December 8, 2016
California
1 review
0 helpful votes
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Super Service
December 8, 2016

We got our blinds in just a few days and they were just what we ordered.

Date of experience: December 7, 2016
New York
1 review
0 helpful votes
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Terrible
December 8, 2016

Ordered a set of wood blinds, never arrived... can't blame it on the company... but which ever delivery service they used... tried twice... Both times nothing

Date of experience: December 7, 2016
Florida
1 review
0 helpful votes
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Mike's review to Blindster
December 7, 2016

I love these blinds. This is the third house that we've put them in. They always fit perfect and work flawlessly. I would recommend these blinds to anyone that are looking to replace their old ones. The quality is very good and the price is very good as well.
Michael Bartlett

Date of experience: December 7, 2016
Georgia
1 review
2 helpful votes
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Great Experience!
December 7, 2016

We bought a whole house worth of deluxe faux wood blinds in a variety of sizes as well as some cellular shades. Everything installed easily. When one of the cellular shades arrived damaged, Blindster's customer service department replaced it immediately - no hassle. We are very pleased.

Date of experience: December 7, 2016
New Jersey
1 review
0 helpful votes
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Good experience
December 7, 2016

My order was easy to make. It was delivered early. The product is very good quality. I would order again.

Date of experience: December 7, 2016
Illinois
1 review
0 helpful votes
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Excellent Experience and Product
December 7, 2016

I just had my first purchase with Blindster.com and I was very pleased. Everything went well, the site was easy to use, the communication was excellent, delivery was very quick and they fit perfect.

Date of experience: December 7, 2016
North Carolina
1 review
0 helpful votes
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Great product
December 7, 2016

Perfect fit, great quality, will buy from blindster in the future

Date of experience: December 7, 2016
California
1 review
0 helpful votes
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Bought customized blinds on line but realized I measured them wrong. The rep talked me through re measuring over the phone and even rushed my shipping. They are great!

Date of experience: December 7, 2016
Missouri
1 review
0 helpful votes
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Product as promised, in the time frame as promised. Excellent quality. Good value.

Date of experience: December 7, 2016