Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blindster

Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
grey stargrey stargrey stargrey stargrey star

Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow alex r.
Unfollow alex r.
Share Review
Report Review

Window blinds
December 17, 2016

The quality of blinds are great fit perfect easy to order came on time good price only place i will go for blinds and would recomend

Date of experience: December 17, 2016
Pennsylvania
1 review
0 helpful votes
Follow Jim R.
Unfollow Jim R.
Share Review
Report Review

Up/down Shade
December 17, 2016

Although the turnaround time from order to deliver was quick the product itself was a disappointment. Once installed the shade was lopsided.

Date of experience: December 17, 2016
Florida
1 review
0 helpful votes
Follow JOHN S.
Unfollow JOHN S.
Share Review
Report Review

Very pleased
December 17, 2016

I was contacted by a customer service specialist after submitting my order who suggested they send color samples. That was very helpful as I wound up changing my order. Great company!

Date of experience: December 17, 2016
Ohio
1 review
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Share Review
Report Review

Awesome experience
December 17, 2016

Options, quality, and pricing was excellent. Instructions were easy and I was able to hang 7 sets of blinds in no time. Option to buy 10 year no hassle warranty was dirt cheap and provided piece of mind as this was my first purchase thru the company. Plan to do more business with them in the future.

Date of experience: December 16, 2016
California
1 review
0 helpful votes
Follow Sue B.
Unfollow Sue B.
Share Review
Report Review

Friendly helpful staff
December 16, 2016

Very knowledgeable staff who answered all my questions. Order came as ordered and fit perfectly

Date of experience: December 16, 2016
Texas
1 review
0 helpful votes
Follow Pam N.
Unfollow Pam N.
Share Review
Report Review

Great Service!
December 16, 2016

Your website is very user friendly and informative. It was a breeze ordering my blinds and they fit perfectly... Thanks!

Date of experience: December 16, 2016
Idaho
1 review
0 helpful votes
Follow Nacona L.
Unfollow Nacona L.
Share Review
Report Review

Wonderful product
December 16, 2016

Ordered my blinds hoping they would look nice and fit well. I was very pleased with the product and they look great! Good quality product.

Date of experience: December 16, 2016
South Carolina
1 review
0 helpful votes
Follow Scott C.
Unfollow Scott C.
Share Review
Report Review

Blindster A+++++++
December 16, 2016

Very please with the final product and how easy they were to install.

Date of experience: December 16, 2016
California
1 review
0 helpful votes
Follow william v.
Unfollow william v.
Share Review
Report Review

Great blinds, hardware sucks
December 15, 2016

Blinds are great. So 5 stars for them. Hardware ( mounting screws) cheap Chinese $#*!, stripped out by power driver (all bits, all speeds) need better. Drywall screws work better. Oi! Lousy instructions! But great blinds at a fair price-what can I say? Local advertiser (KFI) did not return phone calls asking for Blindster contact.

Date of experience: December 15, 2016
Pennsylvania
1 review
0 helpful votes
Follow Marilyn K.
Unfollow Marilyn K.
Share Review
Report Review

Good Experience
December 15, 2016

Blinds are well made, fit perfectly, look beautiful and a very nice company to do business with. Would definitely order from Blindster.com again.

Date of experience: December 15, 2016
Georgia
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

Very Satisfied
December 15, 2016

I measured, ordered and easily installed my blinds.
Love the blinds. Very good quality.

Date of experience: December 15, 2016
Ohio
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Blinds purchase
December 15, 2016

The website was easy to manage. The blinds arrived on time and in excellent condition. The fit and finish was excellent. Easy to install and work great. I was impressed enough that I ordered some vertical blinds for a large window and just installed them last night. Same quality!

Date of experience: December 15, 2016
Illinois
1 review
0 helpful votes
Follow Laura A.
Unfollow Laura A.
Share Review
Report Review

They look nice
December 15, 2016

I bought Roman shades that open from the top and bottom. The color and fabric are as expected, the cords and functionality are a bit awkward. Purchased for two side by side windows with single header. I won't be changing the positioning often so it won't be a big deal (guest room) but compared to the ease of a regular fabric blind it is more difficult. Took over a month to receive.

Date of experience: December 15, 2016
Texas
1 review
0 helpful votes
Follow Nicholas G.
Unfollow Nicholas G.
Share Review
Report Review

Quality work, speedy service, at an excellent price. What more could you ask for?

Date of experience: December 15, 2016
Florida
1 review
1 helpful vote
Follow Patricia D.
Unfollow Patricia D.
Share Review
Report Review

Excellent Customer Service
December 15, 2016

When our blinds were delivered we found we inadvertently measured our blinds incorrectly. When we spoke to Customer Service, they were gracious and very very understanding. Customer Service went over where we went wrong - allowing us to measure again and get the correct measurements we needed. They even did not charge us for the new blinds and asked us to donate the incorrectly measured blinds to a charity of our choice. Wonderful company with wonderful service. Will not hesitate to order through Blindster.com in the future.

Date of experience: December 14, 2016
New York
1 review
0 helpful votes
Follow Pat W.
Unfollow Pat W.
Share Review
Report Review

Excellent
December 15, 2016

The color is perfect thanks to the samples you sent. My son installed them for me. It took him 10 minutes. The size was perfect also! Excellent job to your staff!

Date of experience: December 14, 2016
New York
1 review
0 helpful votes
Follow Tammy L.
Unfollow Tammy L.
Share Review
Report Review

FAUX WOOD 2" Blinds
December 15, 2016

Ordered 6 blinds. Did not receive crown molding for one of them. Besides that the blinds are nice.

Date of experience: December 14, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you were missing a valance. I will contact you to get you the valance you need. I apologize for the inconvenience.

New York
1 review
0 helpful votes
Follow Linda R.
Unfollow Linda R.
Share Review
Report Review

Happy with cellular shades.
December 14, 2016

All six shades arrived well packed and hence were undamaged. All fit perfectly and the two that were butted lined up beautifully.

Very satisfied.

Date of experience: December 14, 2016
Utah
1 review
0 helpful votes
Follow Stuart S.
Unfollow Stuart S.
Share Review
Report Review

Satified and pleased
December 14, 2016

The blinds arrived sooner than anticipated, fit perfect, installed easily, work great.

Date of experience: December 14, 2016
Ohio
1 review
0 helpful votes
Follow Michael I.
Unfollow Michael I.
Share Review
Report Review

Missing Parts
December 14, 2016

My original order was missing the handles for the shades. I called Blindster and requested the missing parts. First they sent parts that I did not need and when I called a second time they sent the wrong parts. So, I still do not have the proper handles for the shades I ordered back in November of this year!

Date of experience: December 14, 2016