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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Hi, my first order for the faux wood blinds was about 2 yrs ago - purchased them for my kitchen, they're great. I just received an order I placed for one of my bedrooms (same style), very happy with them.
I am a repeat customer. I am satisfied how my blinds give my rooms a custom look to match my hard wood floors. I have recommended several of my friends, and the customer service is exemplary. The fact that your order is verified if their is any discrepancies can readily be corrected is a plus for customer satisfaction.
I was concerned because I never had ordered blinds online and as these were a significant upgrade to what I normally purchase at the big box stores. I normally want to see before I buy. Nevertheless, I ordered these true wood blinds and could not be more pleased with my decision to venture into uncharted waters. The blinds were absolutely of impeccable quality and everything about the purchase was completely free of any negatives. I definitely will use blindster.com for further needs in the future.
I ordered the blinds off their website and am completely satisfied. Their product is better than expected and installation was very easy. Should I need more blinds in the future I will order them from Blindster.com.
Blind 1/2 in off. Called and no email was sent to confirm us returning the blinds
I am so happy with these customized solar shades. A great company to do business with and super customer service easy to install, amazing quality and made in USA!
The vertical blinds for the sliding glass door had missing hardware necessary to install. After bring to attention a small part was shipped to us and it still wasn't enough to install. So we had to rig up something ourselves to install it so we're keeping our fingers crossed. Needless to say we won't ever be ordering again. The rest of the order was okay except for one blind that made noise when we tried to tilt the shades.
Fast delivery, very nice blinds, love the cordless feature!
These are exactly what I wanted and they look great. So easy to lift up and down - love the cordless feature. Shipped in time frame that is promised on the website. Very happy that I went with Blindster. And I got a 30% coupon from SiteJabber when I was checking out the ratings of all the different window shades and blinds websites.
Received good service, was an easy to use website, and the prices were the best of anyone--I researched for weeks! I would use thea gain in a heartbeat.
After ordering and waiting 2 weeks I called to see where my order was. The product for my order was on back order. I never received an email or anything telling me this. I called back a week later and was told product was still on back order. Finally a month after I ordered my blinds they finally arrived. I can't say I would recommend Blindster to anyone.
Yes the warranty is life time, however in comparing to the levolor blinds I have had for years Blindster does not seem as well constructed. Also the original shipment came with the wrong size mounting attachments so that was one phone call, also they did not ship the cord wraps so that was another call. The initial cost was less than others so it is OK for the smaller window as I don't use it very often. Not saying I would not order again but would pause.
I'm sorry you had problems with your order. I will contact you directly to make sure you got everything you needed.
I'm sorry you feel that the blinds were not well constructed. I want to assure you that these blinds are made with the very best components available in the industry and are manufactured by one of the leading factories. In addition, we will stand by our products with our lifetime warranty.
Thank you so much for your patience and understanding.
We did our entire sunroom for half of what it cost 10 years ago when we purchased our blinds at home depot. Plus they were not custom blinds the first time. They look amazing! I will use Blindster.com from now on.
A limited color selection but prices were very reasonable
A company that gets it right the first time! Now I do not need to spend money to block a view of the neighbors hvac(with a fence).
Great product.
The overall experience was enhanced by my interaction with the Blindster rep.
She was extremely helpful in sizing the blinds properly and also offered to mail some samples so I could get the color correct. When the order arrived, it was packed very well. I had to delay the installation so I could do the prep work. The instructions were clear and concise, so the install went very smoothly. The final
Look was better than I expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry you had your order delayed. Backorders are a very rare problem, especially with the factory that made your blinds. This factory moved their Houston location earlier this year. Unfortunately, the move caused more of a disruption that they anticipated and it took them a while to get back to normal.
I apologize for the inconvenience and thank you for your patience.