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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Texas
1 review
0 helpful votes
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Great!
June 5, 2016

I ordered 22 blinds from blindsters.com and didn't have not one issue with them. They were cut perfectly, I am very pleased with them and they look great. I ordered the faux wood in the chestnut color. I highly recommend blindsters. Saved me a lot of money too!

Date of experience: June 3, 2016
New Jersey
1 review
0 helpful votes
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Blinded by the light tight
June 5, 2016

Great blinds! This is my third house I have ordered

Date of experience: June 3, 2016
Michigan
1 review
0 helpful votes
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First order disappointment
June 3, 2016

Wrong size delivered. I ordered 47 1/2 in width, I received blinds measuring 46 1/2in. Shipping carton was damaged so I could not return items. No installation instructions were included in the package.

Date of experience: June 3, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry there was a problem with your order. I will call you right away to get everything resolved.

Virginia
1 review
0 helpful votes
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Great way to get blinds!
June 5, 2016

I ordered the super value faux wood in white and they arrived just as expected and fit perfectly.

Date of experience: June 3, 2016
Colorado
1 review
0 helpful votes
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Love our blinds!
June 4, 2016

After new window where installed we ordered the blinds, Easy to install, fit great & beautiful!

Date of experience: June 3, 2016
Illinois
2 reviews
0 helpful votes
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Glad I bought these blinds
June 4, 2016

Ordering was easy and I received them in a good time. I love the look of them

Date of experience: June 2, 2016
Louisiana
1 review
0 helpful votes
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Blinds!
June 3, 2016

Received package a day later than was supposed to, but, all of the blinds came just in time for what I needed them for! Thanks everybody!

Date of experience: June 2, 2016
Illinois
1 review
0 helpful votes
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Great Blinds!
June 3, 2016

I am not particularly handy, but I had few problems installing the vertical blinds I purchased from Blindster.com

Date of experience: June 2, 2016
Minnesota
1 review
0 helpful votes
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Happy Camper
June 3, 2016

Totally satisfied and enjoying our new cellular blind.

Date of experience: June 2, 2016
California
1 review
0 helpful votes
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Love my new blinds!
June 3, 2016

Only complaint was the wands were not sent. Called them and they shipped them right away. Will get my next blinds through them.

Date of experience: June 2, 2016
Virginia
3 reviews
0 helpful votes
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Great value & quick delivery
June 3, 2016

Easy online ordering. Good value. Really like the new option of insurance for the blinds purchased.

Date of experience: June 2, 2016
California
1 review
0 helpful votes
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The blinds are perfect!
June 3, 2016

The order and delivery process was seamless... the blinds are good quality and ifs just fine.

Date of experience: June 2, 2016
South Carolina
1 review
1 helpful vote
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Never Disappointed
June 3, 2016

I've placed two big orders (big for me) and could not have expected more in value for my money, quality of product, shipping speed and customer support for one mis-measured window. In this day and age, these results far exceed other business experiences. Give Blindster a chance and you will not be disappointed!

Date of experience: June 2, 2016
New York
1 review
0 helpful votes
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They came through for me!
June 3, 2016

We were in FL for a short time and needed blinds for our rental. Immediately after arriving, I ordered blinds. When it came close to time I expected them, I called to ask status. They said they ha never received my order! I freaked out. Customer Service said if I could remeasure and give info asap, she would process right away. She put it on customer rush and we received them 5 days later! And they were perfect!

Date of experience: June 2, 2016
New Jersey
1 review
0 helpful votes
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We just bought a new house and I am replacing all the blinds. The directions on how to measure and install them are spot on. My shipments have arrived in perfect condition since they are wrapped and bundled to protect the blinds. I have bought both the wood blinds and the faux woods blinds and I love both. I haven't bought blinds anywhere else since I bought my first one!

Date of experience: June 2, 2016
Texas
1 review
0 helpful votes
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It was very easy to order these and get them installed in a short amount of time. The most difficult part was the measuring for the sizes. I love the way they look. If you are looking for black outs as I was these are not for you. But if you are looking for great style these are for you. I have a mid century home with higher windows and curtains would look old and dated... these look sharp and crisp. I do wish they made the room darker but for style I can live with more light!

Date of experience: June 2, 2016
Minnesota
1 review
0 helpful votes
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Solar Blinds
June 2, 2016

We ordered a number of blinds totaling over $1,000. They all (except one) fit and installed as instructed.

The one glitch is we contacted company to replace the one blind and they have not responded in three days time, yet.

Date of experience: June 2, 2016
Arizona
1 review
0 helpful votes
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Great Purchase!
June 2, 2016

I love my ne w blinds and they were so affordable! The shipping was so convinient!

Date of experience: June 1, 2016
New Jersey
1 review
0 helpful votes
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Great experience
June 2, 2016

THey take you through every step. Beutiful blinds at a good price. Short wait time from order to delivery. WIll order through this company again

Date of experience: June 1, 2016
California
1 review
0 helpful votes
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Excellent Customer Service
June 1, 2016

Extremely helpful customer service regarding sizing and pricing of window shades from previous order. Customer service personnel went the extra mile for me. Much appreciated.

Date of experience: June 1, 2016