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Blindsgalore Reviews Summary
The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.
This summary is generated by AI, based on text from customer reviews
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The blinds are beautiful but they sent the wrong mounting hardware. I called and the girl said she would expedite the shipment on a Tuesday saying I would receive them on Monday via DHL. MONDAY CAME AND WENT AND I CALLED BACK AND ANOTHER GIRL SAID THEY WOULD expedite another shipment and still nothing, finically I called again and the women said they sent it via US Mail and I woul have it the following day. Again nothing,the next day I finally got them.over 2 WEEKS. I feel I was Lied to on the first two attempts. What a joke. I was going to order 2 more of the same blinds to match the other one but because of your customer service and the length of time waiting for the blinds and then the hardware I will go somewhere else. Horrible Customer Service
Received in a timely manner in good shape, good quality. Were able to install fairly easy.
I was ordering blinds to replace and hopefully use existing brackets from blinds over 40 years old. Everything worked perfectly and I was able to use the brackets, not always recommended, but in my case it was essential.
So far so good. I hope the blind does what we want and then we will order more.
Would never use you again. Had to wait for blinds for an excessive amount of time. Let our Second home before Blinds got there. Had to have relative get them and secure them in the house until we return in July. Had I known they were going to be shipped from Mexico, I would have passed on the whole thing. Thanks for nothing.
Your order, placed 2/22, shipped on the date estimated at the time of order placement (3/7) and delivered via Fedex Ground 3/18. We regret that timeframe was not convenient for you.
Shopping is easy. The product is what I expected and works well.
I've had issues with cords and springs breaking in the past. Check my history. Decided to give you one more chance. Please don't disappoint me.
We think you will be very happy with the new cellular shades!
Wrong order was placed but was completely taken care of to fully satisfactory
Our team is here to make things right!
When customizing an order, it would be helpful to see the chosen item color in the cart rather than a generic one.
I measured and worried that I would get the right blinds for my windows and I ordered them and everything is great! I called on a Saturday to ask a question and Tim helped me decide.
Shades do exactly as described and look great! Delivery was pretty fast.
Very convenient and easy to do good craftsmanship good customer service
Pros: order arrived on time, happy with the quality of the blind, easy to install, price point.
Cons: the silver locking mechanism on the mounting brackets shows at the top of the blind, light leaks around the top because the mounting brackets do not allow the top to sit flush to the window sill AND at the bottom the handles to raise and lower the cordless blind prohibit the bottom from sitting flush to the window sill and allow light at the bottom.
We can help to troubleshoot this and will be reaching out!
On line ordering very convenient and easy. Pricing sealed the deal.
All window covers were perfect and are operating well.
I was kept informed of the status of my order and they fit perfectly when installed.
It was okay to follow to get the right size. I don't need 50 characters to get the right size out
You really think your order ordering forum is hard to follow just to get the right size
They are nice. As simple as there were to put up…a few more detailed instructions would have been helpful. I had to go buy steel nails. The nails provided broke.
We hear you and are adding more video tutorials to the site throughout this year!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize that Levelor let you down when you contacted them for your parts needs. We always encourage our clients to contact Blindsgalore directly for any parts or warranty issues!