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Blinds 2Go

3.4

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Blinds 2Go Reviews Summary

The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
Follow Steven R.
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Superb service
August 18, 2017

We ordered samples which arrived very quickly and helped us choose the right colour for our Velux Blinds. Ordering was very easy using the code Velux fit to each window, avoids costly mistakes. The blinds arrived in the 2 days stated on the paperwork and within 20 minutes of receiving them that had both been fitted. We are extremely pleased with our purchase and will most definitely look at Roller blinds from Blinds2Go.

Date of experience: August 18, 2017
GB
1 review
0 helpful votes
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Second order - Again superb service, fast delivery and beautiful blinds - Quality at its best, highly recommended...!

Date of experience: August 18, 2017
GB
1 review
0 helpful votes
Follow Emma N.
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It was so easy to order, instructions easy to find and follow as you go. The prices are reasonable. The delivery was really quick and well packaged. They were easy to put up and just perfect!

Date of experience: August 17, 2017
Washington
1 review
0 helpful votes
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Excellent Fast Service
August 17, 2017

Have used blinds 2 go a few times now. Excellent quality. Excellent price. Throughly recommend!
Will be back for more!

Date of experience: August 16, 2017
GB
1 review
0 helpful votes
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Fantastic
August 16, 2017

I am absolutely delighted with my blinds so easy to do arrived as promised 5 to 7 working days. Look great in my newly decorated lounge
I will definitely be using you again and would highly recommend you thankyou so much

Date of experience: August 16, 2017
GB
1 review
0 helpful votes
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Not Impressed
August 16, 2017

Synergy Contour blind was not the cheapest but control cordage is very thin and tricky to use. The pelmet fell of after 2 days. Blinds2Go promised to provide a longer pelmet (not their fault that the original was too short) post free - but reneged on this. Overall not too impressed and will not be using them again.

Date of experience: August 16, 2017
GB
1 review
0 helpful votes
Follow Sarah J.
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Had a quote with a local business who also fit them. Saved over £100 on 2 windows by getting them from blinds2go and fitting them ourselves. Took only a week to arrive and they look fab up.

Date of experience: August 16, 2017
GB
1 review
0 helpful votes
Follow Tr J.
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So easy to order, quick delivery and perfect fit. Have bought a second blind for a matching window, and will be buying more when we decorate the rest of the house.

Date of experience: August 15, 2017
GB
1 review
0 helpful votes
Follow Benjamin U.
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Great quality, easy to fit velux blinds. One qualm is they are slightly too short and let a crack of light in.

Date of experience: August 15, 2017
GB
1 review
0 helpful votes
Follow Caroline S.
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We had new windows fitted and wanted something modern, I looked on the internet and found this site. The binds are excellent quality, with metal fittings so you know they will last, smooth operation and lovely chrome pulls. The blind cost calculator makes it easy to see how much each blind will cost and the instructions for measuring are very simple. Wouldn't hesitate to recommend this company and their products and I will certainly be using them again.

Date of experience: August 15, 2017
GB
1 review
0 helpful votes
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They look great
August 15, 2017

I got these blinds what a transformation they really set your window off I keep looking at them. I have bought five blinds already

Date of experience: August 14, 2017
GB
1 review
0 helpful votes
Follow Edwina P.
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My black-out blind was easy to order, arrived quickly, was easy to put up, and now we have a completely dark bedroom. Very pleased!

Date of experience: August 14, 2017
GB
1 review
0 helpful votes
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Great service... right from the free samples to help you decide... The blind itself was made to measure super quality for a great price... Will definitely recommend to others and will use again in the future

Date of experience: August 14, 2017
GB
1 review
0 helpful votes
Follow Michael C.
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Top marks all round. The website was easy to use and very informative. We got delivery quickly and the blinds look great. Thank you

Date of experience: August 14, 2017
GB
1 review
0 helpful votes
Follow Ann N.
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Beautiful blinds
August 14, 2017

This is my second purchase of blinds from Blinds2go, once again great quality blinds made to our exact size and they fit perfectly. Excellent web site, easy to order and delivery spot on too. An easy 10/10

Date of experience: August 14, 2017
GB
1 review
0 helpful votes
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Excellent
August 16, 2017

Excellent company, blinds fit perfect, great price and great quality, me and my daughter have had seven different blinds and sizes and all fit perfectly.

Date of experience: August 14, 2017
GB
1 review
0 helpful votes
Follow racheal h.
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Blind arrived within a few days and is perfect, all the fittings, brilliant instructions and price was great. I will use this company again and i would highly recommend anyone else to use them to.

Date of experience: August 14, 2017
GB
1 review
0 helpful votes
Follow D T.
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Ordered 3 x silk effect blackout blinds, they arrived quickly and exactly to the specification and measurements I placed with my order. We would definitely use blinds to go again.

Date of experience: August 14, 2017
GB
1 review
0 helpful votes
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Blinds2Go were recommended to me by a friend who is a qualified fashion designer and who used to make roman blinds herself. Ordering was easy, I was kept up to date with progress and the blinds arrived as promised. I ordered two large roman blinds and they are excellent quality and look lovely in my bedroom. I am very pleased with them and needless to say I will definitely be using Blinds2Go again very soon.

Date of experience: August 14, 2017
GB
1 review
0 helpful votes
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Excellent service
August 14, 2017

Blinds were delivered exactly as specified and well within the delivery time quoted. Would not hesitate to use this site again.

Date of experience: August 14, 2017

From the business

Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...


blinds-2go.co.uk
Founded in 2000
Nottingham, NTT, United Kingdom
+143
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